PROCESSING FAILED... again
Added 2019-01-31 03:01:48 +0000 UTCI guess the "Tornadoes of 2018" isn't ready to come out into the world yet. I've still got 1 or 2 tricks up my sleeve to get this sucker uploaded. Will try again tomorrow.
DEALING WITH GOOGLE SUPPORT has been comical. I imagine 2 kids in some far away land playing a video game while "helping" me. They take 4 minutes to respond to a yes or no question, and then they ask me questions I clearly stated in the initial briefing. After that, they turn to each other and high 5. Can't say I didn't have this coming.
FOR THOSE INTERESTED in the events and attempts stats, here they are...
YOUTUBE UPLOAD *PROCESSING* FAILURES
“Tornadoes of 2018” 4K UHD .mp4 21: minutes 6.8 gigs
Browsers tried: Safari & Chrome
FRI JAN 25
Upload #1 - *Processing failed* after 24 hours+ - deleted video
*Google Support Edjun “Wait 24-48 hours”
SAT JAN 26
Upload #2 - *Processing failed* after 24 hours+ - deleted video
*Google Support “Wait 24-48 hours”
MON JAN 28
Upload #3 - *Processing failed* after 24 hours… *Browser Safari
https://www.youtube.com/watch?v=hM5Og1xYQ1E
*Google Support Edjun “I’ll have tech department write back”
- Have not heard back from tech depo
Upload #4 - *Processing failed* after 24 hours… *Browser Google Chrome
https://www.youtube.com/watch?v=44Zg6bmkVSk
*Google Support Tina “wait 24 hours & contact me…”
TUES JAN 29
SHORT TEST CLIPS…
Test Short clip #1… 10 second .MOV - upload success, processing success !!!
Test Short clip #2… 30 second .mp4 - upload success, processing success !!!
WEDS JAN 29
Upload #5 *Processing failed* after 24 hours
https://www.youtube.com/watch?v=5-2OR8Ssr6s
emailed Google Support Tina - Waiting for response…
Google Support Edjun got back “it looks like you deleted the video in question. we cannot help you once you delete the video”
Upload #6 *Processing...
Comments
I don't think Google Support would run the same if they lost revenue every time a creator did when he/she had problems
Michelle Ross
2019-02-06 01:55:55 +0000 UTCScratch that.. reloaded and there's the comment section.
grovermatic
2019-02-06 01:48:37 +0000 UTCVid's up on YouTube now, not sure if you're aware. No comment section, but 9.2k views and 1.7k thumbs-ups so far.
grovermatic
2019-02-06 01:46:18 +0000 UTC
