SamSuka
Shirtaloon
Shirtaloon

patreon


Patreon app and iOS

Just to let people know, Patreon is now charging people the apple 30% fee when purchasing through the Patreon app on iOS.

My very strong advice is to avoid using the app. Just use a browser.

The Patreon app has always been famously terrible, most notably by making chapters mysteriously vanish, which is the single most frequent technical issue I have been asked about since launching my Patreon in 2019.

Comments

Well that’s damned aggravating. I think all of mine are paid on the site but I read in the app so I’ll have to check it. Thanks for the heads up!

Maria Klein

dang… i’m using it on the app, so this is a bit of a bummer… i have been noticing chapters vanish though, so that’s definitely a problem… thanks Shirt!

Hankabeth They/Them

Apple is really bad at scalping people

John Durrett

This should be accurate, avoiding to the information I've been given by Patreon.

Shirtaloon

This is helpful to share out thank you. I just transferred my all my subs to paid via CC on the website!

Will

Shirt’s prices have been static for years and years, additionally apple is well-known to add surcharges to things bought/subscribed in their app, lastly if you purchase something without verifying the price it’s all on you, theirs no grounds to complain.

Simon Kellis

It hasn't been bought out by meta by any chance? They seem to screw everything they own up.

Lesley Holmes

Yes.

Julian

I will make an app for shirt.

Robert Landers

The fact that patreon is making the system worse on their money printing machine is a clear failure of capitalism.

thomas

He doesn't have to tell you, he's an author not an IT expert and therefore probably more focused on what he does, on top of that, apple are famously shady for literally everything and just had a huge court battle with epic games for the whole 30% surcharge. It isn't his responsibility to ensure you're aware of a widely known issue and him doing so is a courtesy, not a necessity, you should be thanking him instead of acting like a child spitting out your dummy!

Dazzoboy

Patreon iOS is pretty much the only major app without accessibility support for basic features like text size. Patreon's app is so bad that I still use the website on my phone.

Addie

Chill man, it sounds like you knew as well so why do you care?

Alex Borrero

Danny G

I bet there are differences depending on the country. I would assume the EU has enough consumer protections to make what Apple did in the USA illegal in Europe.

TheLionOfThePacific

I made a suggestion on the topic, allegedly they are working on it. I also suggested a Webtoon style currency but apparently it has been ruled out which I think is dumb.

TheLionOfThePacific

I'm pretty sure its just %30 more expensive $10 -> $13.30. Also in the contract that forces them to do this Patreon isn't allowed to tell you why the price went up.

TheLionOfThePacific

From what I understand, if you signed up for a membership before Apple started charging, you don’t need to do anything. No need to unsubscribe and resubscribe. If you signed up for a membership directly on their website through a web browser, you don’t need to do anything. Only NEW subscribers done through the mobile app are subject to the 30%. You can still use the mobile app to read the stories, just don’t sign up/pay through the mobile app.

Dr. Redbush

The irony. The email this came to me in prompted me to open it in the app.

Frederick

Owned the 2nd iPhone. Never bought another apple product again. Oddly, Im pro American company but hate Apple heh

Landsraad

Is that just for iOS? Are Android users safe for now?

Jacob Kraus

So should we unsubscribe and resubscribe?

Edward Spencer Agoston

Are you able to check if a particular sub is getting that cut taken out? Pretty sure I signed up for it through the browser, but I do primarily use the iOS app. If you’re losing 30% of the money though I’ll absolutely get that fixed up

Frog

Went through this with another creator. I went through last year and just used my phone and the web browser to resub to everyone I support

Invictus Red

Apple seems to enjoy surcharging its users to death

mhaj58

Apple people can still access it for the same price, they just shouldn't pay through the app. Same with lots of other paid services out there that have apps.

Justin Edwards

Honestly I wish Royal Road would introduce author subscription functionality to rival pateron. Their app is so much better for reading content.

Levi

So just for clarification, this doesn't apply to Android?

Gilgamiso

Yet another apple L

Hunter Vook

It's also in the contract that Patreon can't alert apple users of the why behind the price hike.

ReadingObsessed

No, just subscribe using a browser instead of through the app if you're on iphone.

Julian

He's suggesting you use the Patreon website instead of the App, you can still read the chapters on the site

Thomas Todd

Not yet, but Patreon does its best to change that, is the more or less the last info from Shirtaloon that I am aware of. It was sometimes in December, I think.

Philipp Battenberg

I love that tou look out for us. Thank you.

Soli116

Oh, is that why I've never had to pay for it? Not that the Android app is anything to write home about.

Ligeia

I've been using the app for a year or so but never paid anything to anyone, especially Apple. Strange. It's definitely buggy, but if I don't have anything but my phone it's at least slightly convenient.

Ligeia

Didn’t even know you could subscribe via the app. Always went directly through the website and just use the app to access lol

Superior_Shaq

I refuse to use apple products... thank you for taking the time to let your followers know...

Chris Pollan

Imagine paying 30% extra to use an app instead of reading an email like normal people.

Julian

Yep, me too.

Nathan Emerson

Yikes does this mean I should like delete the app? Should I do anything else?

Richard Davis ll

Android Superior 😂

CaptainRex

Is there another platform that you post chapters to that you would prefer your subscribers use?

Sam Williams

Good comms shirt I’ll swap to desktop

Ian kirk

Same

Larry O. LeClair

Affirmative

FabianTheGreat

That god I'm android

Kares Selyrian


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