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Per-Show Feeds on Fireside / Troubleshooting

Added 2022-03-02 18:37:41 +0000 UTC

Our podcast hosting service offers private feeds for Patrons, and you can subscribe to each show you want to individually. All premium content can be accessed through this, except for Early Release feed. See our pinned post for more information on that.

The huge caveat here is that THIS MIGHT NOT WORK FOR YOU. The implementation that Fireside has is extremely fickle and some credentials just won't work, for reasons we don't understand, which means we can't help you with them. We apologize for the inconvenience.

To access a show's RSS feed:

1. Go to a show website and click the "Subscribe" link in the header.
2. Click the "Get My Personal Feed" link at the bottom of this page.
3. Enter the email address you use on Patreon into the form that appears. Case sensitivity is extremely important here.
4. You should receive an email from Fireside shortly, and it will contain your private RSS link.

Here are links to the subscribe pages for all of the shows with premium content.

Bonfireside Chat: Current episodes are patron-only and will show up on the same feed as the public episodes when you subscribe to your private feed.
Real Lich Hours: Current episodes are patron-only and will show up on the same feed as the public episodes when you subscribe to your private feed.
Watch Out for Fireballs!: Premium episodes will be delivered alongside the other content within the WOFF! public feed when you subscribe.
Abject Suffering: The Exquisite Suffering episodes will show up alongside the public releases of episodes when you subscribe.
Unfilmable: Monthly episodes are delivered to the private feed when you subscribe.
Adaptation Decay: Monthly episodes are delivered to the private feed when you subscribe.
Duckfeed Presents: This is where you'll find miscellaneous content, which is released intermittently when we have time.

Disclaimer About Pledge Cancellation: If you cancel your pledge at any time, the feed will stop pulling new episodes. It won't extend you to the end of the month, so make sure you have everything you want before you change your subscription tier.

Disclaimer about Pocketcasts: Due to the particular way PocketCasts handles adding private feeds, these Fireside feeds will not work with that app. Trying to subscribe to a feed will just pull back the publicly available version. This is frustrating to say, but if PocketCasts is your primary podcast app, you will need to use another app for our per-show feeds. Google and Apple both have free podcast apps that should work fine. We don't have any control over this, and we regret the inconvenience.

TROUBLESHOOTING

If you're reading this, you're likely having trouble using the Private RSS feed provided to you by Fireside, using your Patreon authentication. Since we launched this, we've received feedback about problems people have had, and I want to address those issues so everyone can get on their way to listening to our podcasts and forgetting about copy and pasting URLs.

This will be a living post, and I will have Patreon update you when I make major changes to add information.

IF NONE OF THIS WORKS

If none of the tips I give below work (and please double check), you will have to use the Patreon feed described in the main "how to get your benefits" post. If you subscribe to both that feed and the Early Release feed, you will get every single piece of content that's coming your way.

PROBLEM 1: EMAIL CASE SENSITIVITY

I have no clue why, but both Patreon and Fireside are persnickety about their email records being case sensitive. The most common error we've encountered is people typing in their email and the cases of certain letters not matching up, resulting in a failed lookup.

Oftentimes just making sure the email address you type into the Fireside form is all lowercase will work. If this doesn't work, you will need to look up the exact email address that Patreon has on file.

PROBLEM 2: I CLICKED THE BUTTON

The email that Fireside provides has a button that says "Get My Private Feed". This is a direct link to the RSS feed that you will need to subscribe to. This will look like gibberish code to you.

What you need to do is Right Click or Tap and Hold the button and hit "Copy Link", then paste that into your podcast app. Here is Patreon's helpful post with podcast apps and instructions, if you've never used one before.

I wish Fireside would make the instructions more clear, but I don't have control over that. If you use the instructions above, it will get you what you need.