Pull the Plug?

Hello! Given some recent issues I've been having with the site, I'm considering pulling the plug on my Patreon account. But I didn't want to do this out of the blue, I wanted to talk with you guys first about it.

You are why I am able to sit here and produce art for a living. Patreon itself is not the reason, but that's not what Jack Conte, the CEO of Patreon seems to think. I came across an article which was written at the end of January about an interview with Jack. He appears to be laboring under the delusion that it is Patreon itself which is providing all this money for creators, and not the generosity of their followers.

"The company is on track to pay out $500 million to content creators in 2019, pushing the company to surpass $1 billion in payouts since its inception in 2013."

What that SHOULD read is, 'the company is on track to take a cut from $500 that would be paid to content creators in 2019.' Patreon does not provide that money. You guys do. And they're getting upset that their piece of the pie isn't bigger.

Patreon doesn't provide the content that you pay for. All Patreon does is facilitate a transaction.  One could argue that they host the website and the images that I post here, but I don't necessarily need them for that. I know of other artists who use Patreon for payments and host their actual content elsewhere, setting up a Drop Box account or creating mailing lists for their art or something like that. 

There is only one service that I need Patreon to provide for me and that is a service they're getting sloppy at. These past few months it has taken longer and longer for them to finish processing their payments. They have one job I need them to do, and they're not doing it well. So I'm heavily considering closing up shop and relying more on commissions until I look into another option. Ko-fi maybe. It was fun while it lasted though, and I appreciate all the support you guys have given me this past year.

If any of you have anything you'd like to say on this matter I'd love to hear it. Do you agree and think I should go? Do you think I should wait and see what happens with the site? Have any recommendations of other services I should consider using? Let me know below!