SamSuka
Whiteley Foster
Whiteley Foster

patreon


Etsy Update

Etsy paused my shop this morning because I was selling too much?

I’m very confused, I got a message telling me my account was paused due to unshipped overdue orders. I don’t have any of those. So I inquired and they told me that they’re worried my orders may BECOME overdue because I just got an influx of orders? Which is also not true, because I had a lot more during ineffable con in comparison to now?

I’m waiting for updates but honestly I’m really tired of Etsy offering a subpar platform for the amount of fees it takes. I’m thinking of moving to Shopify.

But anyways! I’ve been dealing with this all afternoon and can’t get it resolved, so In Season will likely have a weekend update instead of a Friday update this week.

So that’s why my shop is down right now. I’ll keep you updated!

Comments

We had etsy for our crystal company, and moved to shopify 3 years ago and never looked back. We send out over 100k orders a year, and it's all been seamless. So much easier to integrate 3rd party apps, and full control over your store, plus you can create listings, or just invoice directly for preorders instead, if you wanted. The flexibility is a true relief.

Aurelia

How frustrating! I will follow you...

Kat Holtz

I just sent you a message here on Patreon.

Veronica Guzzardi

I have a friend who sells a lot on Etsy who has been complaining a lot about Etsy’s increasingly asinine seller requirements, so she is also planning to move her business to another platform.

AJ Constantine

That is incredibly frustrating! Unless your shop has a history of problems like that, it's utterly ridiculous. Sorry you're dealing with that.

Kitsune54

I believe you have to get then down to 30 orders total before they'll open your store again. And you do have to email them directly to check for approval. At least you have your second account until then!

Alex Miller (smudgeandfrank)

I tried opening an Etsy Shop a short time ago and it was closed almost immediately after I opened it with no explanation and I got the same Email with absolutely no information as to why everytime I asked. Right now I'm just to down to try again elsewhere. I put so much energy into doing that for nothing

EdnilH

????????????????? That's the stupidest reason I have ever heard to pause someone's shop? You've ALWAYS been on top of your orders so like???? hello?? etsy? wtf.

KingWolfInk

Wow, that is wicked frustrating, I’m sorry 😩

litlgreenleaf

I was just gonna suggest Shopify cause that’s wack! I’ve used Shopify a few different times and it’s fantastic! If you do go that route and want help setting it up feel free to hit me up, I’d feel honored showing you the ropes

Jessica

I'm really sorry Etsy is being annoying, I hope it'll get fixed soon! But if you find another website to put up your shop that is more convenient for you I would totally support you!

Marta

Ya know what, I’ve got a second shop, I’ll move there while I figure out where to go next

Whiteley Foster

No!! Mine are already at 78!

Whiteley Foster

I had to get my open orders below 100 and then I had to contact them to review my store to prove I'd caught up.

Alex Miller (smudgeandfrank)

That sounds fantastic!!

Whiteley Foster

Omg Alex! How did they fix it??

Whiteley Foster

Etsy can be a nightmare and it doesn't consider things like custom orders or preorder products as well as other platforms :/

Cj

I’ll follow you wherever.

SH

This is exactly what they did to my shop 2 years back. 😖 I hope you're able to get it all fixed very soon darling and I'm sorry you're going through that frustration!

Alex Miller (smudgeandfrank)

Good luck with your shop. I use Shopify for one of the companies my day job owns and it can be a little annoying but is miles better than Etsy and it's outrageous fees.

sparksearcher

We'll follow you wherever you go. <3

Vala

Etsy's been a nightmare with shipping too.... I have a stationary subscription with a creator who thankfully could make her own website. Shipping is now HALF, for the exact same products. WTH..... You know we'll follow you wherever you go!!!

the.kitsuneko

You're too cash money for Etsy, they got nervous

Undercover Hoe

Oh for F's sake.

Julian

I've had good success buying things on Shopify!

Lish Ni

I've done exactly this move for people as part of my regular job. If you're open to suggestions or tools (I'm a Shopify Partner so I can set your shop up in development mode while you're getting set up, for example) let me know.

Veronica Guzzardi

I highly recommend Shopify, use it for my godmom's metal art website

KhajitTink

Send me a message Kristy!

Whiteley Foster

I've a relatively new Etsy shop that I've been wondering if I want to keep. I'm on "holiday hiatus" right now. Is Shopify better than Etsy if one makes jewelry?

DeviousRenegade

If you can figure a way around it for me to buy the massive list I have and combine shipping maybe let me know and I’m more than happy to once you get it reopened or move platforms? :)

Kirsty Taylor

I haven’t looked into it but I’ll check it out!

Whiteley Foster

The platform rules are honestly just as confusing for the sellers, I just don’t get it.

Whiteley Foster

Is 'Not on the high street' an option for you?

Helen Grierson

This is exactly the reason I closed my Etsy store. It's crazy! Good luck. 💖

Sage

Ugh, wtf? That's really stupid...So sorry this stuff keepts happening to you...

Lizzie the OwlyCat

Yikes. Etsy is kind of awful.

Connie Obleman

Good luck, Whiteley!

Kaiannanthi

No worries at all!!! I’m sorry to hear that Etsy is being annoying 😔

Ash S.

Honestly Etsy is a nightmare! I wanted to buy like $200 dollars of your stuff last week but they wouldn’t combine shipping so that added on an extra £160 for me :/

Kirsty Taylor

Sorry to hear that’s happening, let us know how it goes.😁🪶🐍

Kiylie Denesen


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