Patreon charge changes.
Added 2017-12-07 23:12:09 +0000 UTCWhen you make a pledge to one or more creators the transaction incurs a standard credit/debit card processing fee. Normally this is transparent to you, but is effectively charged to the creator you are supporting. If you pledge a single dollar to a single creator this eats up quite a chunk of the pledge. But if you support several creators then the credit card companies processing fee is split between all the creators you support and they get more of the pledge.
Patreon only take a 5% slice for providing the service. It's not them who are applying the transaction fee. It's the standard card company (Visa, Mastercard etc) transaction fee that occurs every time you use your card to buy something.
In the case of a PayPal contribution the fee is taken from every transaction, so Patreon are a much friendlier option.
Patreon recently announced that they would be changing the way they process these pledges so it is the supporter that pays the processing fee. I disapprove of this, but have no control over it. I'd rather you didn't see the card fee and felt that that whole dollar was going to the people you support.
With the savage way the YouTube adsense system has categorised many technical and scientific channels as "unsafe" the Patreon system has become more important than the revenue from YouTube as it is not subject to their whims. It allows us to show more interesting things and even let rip with the odd unintended profanity when things go wrong without fear of the PC brigade flagging our videos and erasing our income from them. It also provides us with a way to communicate with you if we're really naughty and have our channels deleted or get banned from posting videos there for a while. (You'll still get the videos on a different platform.)
A good example of channels that really benefit from the Patreon support are AvE, Nurd Rage, Cody's lab and of course bigclivedotcom. (Apparently technical analysis of popular sex toys is frowned upon.)
So please be aware that Patreon are not cashing in or benefiting from this. It's the same card charge that has always been applied, but now the bulk of the amount you pledge will actually get to the creators.
Comments
I am personally OK with the new (now backed off of) payment scheme as I don't pay much anyway, but understand why people are unhappy with it. Nearly added a 50% fee to the smaller donations. That's primarily a problem with the way credit card companies charge transactions, and is why some Gas Stations have a 5$ minimum. I figure Patreon could group the 1$ charges for a creator together, even if it is from each card company, and negotiate a bulk smaller fee (per person) for it all, if they could get a deal like that together. Not impossible, but not super likely. Curious to see what they do instead of that. Meanwhile, I can up my 1$ pledge to a 2$ one to make up for the fees a bit. Love the content Clive!
2017-12-14 02:49:26 +0000 UTCOh heck. I cancelled my Patreon as a protest and within hours they change their position. I'm back baby! Only a few pennies as I'm skint, but here I am again.
Pixscotland
2017-12-13 23:37:38 +0000 UTCGreat news indeed - <a href="https://blog.patreon.com/not-rolling-out-fees-change/">https://blog.patreon.com/not-rolling-out-fees-change/</a>
Seán Byrne
2017-12-13 20:36:36 +0000 UTCLooks like they've backed down for the moment.
Joseph Farthing
2017-12-13 18:38:09 +0000 UTCPatreon previously charged 5%. Now? : Starting December 18th, we will apply a new service fee of 2.9% + $0.35 that patrons will pay for each individual pledge. So for a $1 pledge that's MORE THAN 1/3 the money! Considering the vast majority of pledges are $1 or less this is fucking outrageous. Patreon should be ENCOURAGING people to make small pledges. $1 a month is already WAY more value per viewer than having them watch stupid ads. Considering I pay $10/month for Netflix, $8/month for Spotify, fk.. I only pay $30/month for my mobile phone. etc etc. I'd like to be able to lay away $10-20 or so and split that amongst 40 or so Youtubers that I enjoy watching an a regular basis, I'd support many more on this platform, and I'm sure MANY MORE people would do the same, resulting in more revenues for each of you. I'll be letting Patreon know my feelings on this, no doubt they won't care but more people should do if they feel the same way.
PeetieGonzalez
2017-12-13 10:02:46 +0000 UTCIndeed. Either that, or Patreon is run by idiots who are actually making (and getting charged for) multiple transactions, despite us seeing what appear to be single charges. (I don't think that's the case, but that's the only option other than being a money-grab. Neither is very attractive.)
2017-12-12 01:21:23 +0000 UTCBig Man, I presume you're receiving a beefy pay check of at least £2000/month. If not, why not? Do you really care about this issue? You seem to be sticking up for Patreon. Ya big sook.
2017-12-11 17:09:52 +0000 UTCWhat is the MakerSupport?
Vicky FU
2017-12-11 07:46:48 +0000 UTCHey Clive, I cancelled all my Patreon pledges in protest at this, but a lot of creators are moving over to MakerSupport as an alternative - it's basically a Patreon clone with much more sensible fees and better ethics. I would love to start pledging to you again if you set up an account over there. Cheers!
2017-12-11 01:49:51 +0000 UTCI don’t like what Patreon is doing just like I hate what airlines do nickel and dining every little thing to increase revenues. These strategies are to keep stockholders happy and in Patreon’s case to show potential investors what kind of money the business could make. They lost their way and got greedy. I smell investment bankers whispering in their ears.
2017-12-09 23:45:23 +0000 UTCBesides a regular donation, the main reason I use Patreon is to be able to comment on videos, where people including Clive can read what I write. I really miss being able to do this on YouTube as any comment I make gets buried several pages down below the top +1’d comments, unless I manage to comment early enough after the video goes live. Personally, I would rather pay directly by Paypal to reduce the fees. I don’t think Paypal adds VAT either. However, at this point I’m going to stay put as I’m faced with the decision of paying the new fees or switch to Paypal and face YouTube’s dismal comment system. BigClive is the first creator I started a pledge with on Patreon as it was right at the time Clive’s videos started going viral. For anyone that comments on a popular YouTube video with a few hundred comments, just try logging out of YouTube and finding that comment.
Seán Byrne
2017-12-09 11:20:13 +0000 UTCNo. Card fees are applied to every creator that you support despite the fact that Patreon only take 1 payment.
evilution
2017-12-09 09:28:50 +0000 UTCClive has a PayPal recurring donation on his website. I'm using that option for now. There are no fees on my end, so when I donate $2 I pay 2$ (albeit against a not-that-great exchange rate), but that means Clive has to pay the transaction fee (much like the old Patreon situation).
Erwin Bierhof
2017-12-09 07:34:02 +0000 UTCThat will be $1.70, of which Clive will receive $0.95
Erwin Bierhof
2017-12-09 07:21:54 +0000 UTCI support 16 creators, of which 9 with a $1 amount. This change means a monthly increase of about 20%. Not a good plan
Pieter Gosselink
2017-12-09 06:19:32 +0000 UTCThe problem is they're only incurring one card charge themselves. They don't charge me $1 * 20, they charge me $20. The change is going to make it impractical to do a large amount of $1 donations like I do now. Do you have an alternative?
Adam Baxter
2017-12-09 05:46:07 +0000 UTCI'm still trying to get my head around this (and my medication isn't helping things) . I pay $1 pm through PayPal to Clive. There is VAT @ 23% so I end up paying $1.23 (lovely sequential number!!!) How much less of this is going to Clive now? Or is my wooly head really not working? I'd love to be able to pledge more to keep the videos going but at the minute, every penny (or Euro/Cent) counts.
John Carr
2017-12-09 03:38:43 +0000 UTCIsn't this true only when a person supports only one creator? I (and I assume most people as well) support several. I only receive a single CC transaction once a month for everything. This was the original point of Patreon itself, that they could aggregate all the tiny donations into a single monthly charge to make the CC fees reasonable, thus allowing the whole thing to work. With this model, any per-donation charge must go straight into Patreon's pocket, no?
2017-12-09 02:26:34 +0000 UTCOk. I will express my displeasure at Patreon by increasing my pledge to support BC. How about that for a non sequitur!!
2017-12-08 22:25:20 +0000 UTCThis just made the already too large minimum donations very much more expensive. There would be so many worthy people to support, but increasing costs mean the budjet has to be spread among fewer targets. And yes, we desperately need a working sensibly cheap micropayments system.
Harri Haataja
2017-12-08 21:49:53 +0000 UTCI send another creator (she works on a FOSS project) 30USD via PayPal after having to drop her on Patreon. PayPal fees were $0.60 for $30 at once, Patreon would been at least $4.56 for the whole $12 over the course of 2018.
Kadah
2017-12-08 19:52:04 +0000 UTCOr loose
2017-12-08 19:18:15 +0000 UTCBitcoin ? You can buy any amount of it ya want, also you might make a few bucks
2017-12-08 19:17:56 +0000 UTCEveryone us always trying to get there cut.
2017-12-08 19:17:06 +0000 UTCWell I see a vacuum here that some one needs to fill.
2017-12-08 19:15:49 +0000 UTCIt's the sub $5 pledges that are hit hardest. A pledge that was 1$ (1,21 inc VAT) is now going to cost me me $1,38 ex VAT and $1,66 Including. Of that $1,66 only 95 cents goes to the creator. I was backing a larger number of creators with $1-$2 pledges so my total bill went up with more than 30%. I've cancelled all $1 pledges, and if/when a creator offers an alternative then i'll end that $2 pledge as well. Patreon is no longer compatible with the way I choose to support creators. It's not about not being able to afford the price increase, but it's a price increase for something I do not want: lots of separate transactions for tiny amounts of money. Also, when was the last time you had to pay a fee for donating money ? And also, when was the last time you had to pay VAT for donating money?
Erwin Bierhof
2017-12-08 18:31:25 +0000 UTCHmmm. How about pledging $1 via Patreon to keep the community going and then a more serious amount via PayPal direct to the creator? I only support BC anyway at more than $1 so I will continue with Patreon regardless of the new system. BC has taught me so much as well as entertained me. I hope he keeps us informed as to any impact on his income. When I consider what I pay for garbage on cable (and never watch anyway) why wouldn’t I do what I can to support real value?
2017-12-08 16:49:00 +0000 UTCHad my channel banned a few years back due to false flagging. YouTube doesn't care about creators at all unless they have a huge amount of subs. I was lucky enough to get in contact from someone from YouTube who requested a manual review because all my appeals we instantly rejected.
TrollFaceTheMan
2017-12-08 16:42:28 +0000 UTCI especially love the Patreon FAQ where they say creators can absorb the additional fees for their Patreons if they want to. Talk about wanting it to have it both ways.
The Griffiths Family
2017-12-08 15:43:47 +0000 UTCVery unpleasant news for patrons :( (T__T)
SexBook _____ ADULT PHOTO AND VIDEO SIGNATURES
2017-12-08 13:54:07 +0000 UTCI see you still have the Paypal donation active on your site, so I've started using that, instead of Patreon. If anyone is interested, you can find the link here: <a href="http://bigclive.com/coffee.htm" rel="nofollow noopener" target="_blank">http://bigclive.com/coffee.htm</a>
Erwin Bierhof
2017-12-08 13:22:54 +0000 UTCDear Clive, Unfortunately due to the stupidity of Patreon, I'm going to protest the only way I know, which is to drop all my pledges here. I rather support the people straight on, so I'll be switching everything to paypal. I will be missing your posts and the possibility to communicate to you, but as I said, I'll rather let you and others to get most of the money and not support Patreon, than this. Thank you for all your videos! You truly are my favorite youtuber!
Ilari Lamberg
2017-12-08 13:13:06 +0000 UTCHello Clive, I have chosen to support you directly on paypal and will be dropping you from Patreon. I will miss some of the posts but it's the content that I enjoy. Thank you for all that you have taught me about electronics and the fun I have while visiting your 'shop' (living room or kitchen).
2017-12-08 12:52:12 +0000 UTCThere is also a huge unfairness to Creators here, they are being asked to explain a system they didn't implement, sign up for or fully understand. And in most cases don't support.
2017-12-08 12:41:32 +0000 UTCDelete them all and support him directly <a href="http://bigclive.com/coffee.htm" rel="nofollow noopener" target="_blank">http://bigclive.com/coffee.htm</a>
evilution
2017-12-08 11:48:15 +0000 UTCYep.
evilution
2017-12-08 11:34:03 +0000 UTCSo I'm a little confused... As a UK tax payer if pledge $1 – it already costs me $1.20 because I have to pay VAT on top of the pledge (ho hum) – but of that, Clive would previously have got $0.95 (is that right?) – but now I'll have to pay $1.65 (after VAT has been added) in order for Clive to get the same $0.95... Is that what's happening?
Auctoris
2017-12-08 11:32:49 +0000 UTCThere is a PayPal facility, but the Patreon system lets me release videos early to supporters and also gives me a convenient route to stay in touch if things do go pear-shaped on YouTube.
Big Clive
2017-12-08 10:52:13 +0000 UTCI will admit that they do seem to be getting a bit top-heavy with employees.
Big Clive
2017-12-08 10:49:20 +0000 UTCThe answer is fairly obvious to me. If Patreon were taking 5% and now a 2.9% + 35c. Out of $1.38 that we get charged, Big Clive gets 95c. If I set up a monthly PayPal subscription directly to Big Clive for that $1.38, he'd actually receive $1.13 (3.4% + 20p UK rates as he's in the UK). In fact, I'd only have to send $1.18 for him to get the same 95c. I found it ridiculous in the 1st place that I pay in Dollars from the UK just for it to be paid back to the UK in Pounds. So Clive, how about setting up a PayPal account and letting us know the address so we can set up out own subscription to you and cutting out the piss taking middle man?
evilution
2017-12-08 09:39:42 +0000 UTCPatrons pledge what they can afford and for many ($1 pledges) they have just been asked to absorb a 37% increase. (+ VAT increase on top of that in the UK). It IS a money grab.
Kevin Leah (AKA Zoinks!)
2017-12-08 08:51:28 +0000 UTC1. In most jurisdictions outside North America sales taxes are always included in the retail price by law. 2. Reasonable fees are fine. Charging me a fee for every pledge while paying one fee to the financial provider by bundling my payment (and payments to ceators) is not fine. Paypal and the CC companies will not be being paid more as the transaction is bundled. On top of that I will get charged more VAT as the overall money paid to Patreon increases. 3. The minimum pledge is $1. 50 cent contributions (which some creators have indeed talked about) don't exist by design. 4. To use your analogy, if you went to the store and had to pay a flat CC transaction fee on every item on your bill rather than one fee on the whole bill, how would you feel?
Greg Stachowski
2017-12-08 08:48:49 +0000 UTCThanks for explaining, Clive.
2017-12-08 08:32:19 +0000 UTCI disagree that this change was an attempt at a money grab on Patreon's part, I believe creators were likely complaining about the service fees being deducted from their monthly donations, and this is Patreon's response and attempt to be transparent. However, it's the completely wrong direction for the organization to go in. No matter what the reason, no matter the amount of transparency, and no matter the extenuating circumstances, a rate increase will always be seen by some as a "money grab", even if there are legitimate reasons for the increase. It's just human nature. It also externates the hassle of fees and percentages to the consumer, or in most cases, the donator, which in any structure, should be avoided. Like seriously, if you went to a store and were told you'd have to pay the extra 3 to 13.5 percent fee that credit cards add to a purchase, how would you feel? Ask your grandparents about that one. In the long run, everyone would be paying less because the overall price scheme wouldn't include the risk factor of those fees, but few people would use credit cards, which is why the credit card lobby made doing such a thing illegal. Also, it pushes a sense of guilt onto the creator's patrons. If the company were to reverse this decision and return to the old schemes, individuals would be left with the knowledge that there favourite contributer would be getting WAY less money for their work. In the current scheme, this guilt might manifest itself at the time of initial donation in the form of price anxiety. A person probably does not want to deal with the hassle of calculating fees or projecting what their overall contribution would be to several dozen creators. This might cause some to avoid donating all together. Finally, it will likely be presented in such a way that will make it feel like your donation is being taxed. No one likes paying more than the sticker price for anything, but have you ever wondered why, in most jurisdictions, taxes are not included in the retail price? This was because of the retail lobby. They wanted the "fault" for higher prices placed squarely on the head of the government, and convey the message, "you'd be paying less if not for the bloody bureaucrats". Which I believe is another angle Patreon is attempting. They're basically saying, "look, it's not our fault, your creators WOULD be getting more if not for paypal/the credit card companies". It's another externality, an attempt to offload something unpleasant or unwelcome on to another party. Fees are a necessary evil as they keep all participating members operating, though there can be arguments made over the exact amount these fees should be. In the end, this move will hurt everyone involved... except paypal and the credit companies as the amounts flowing through Patreon would be less than noticeable to them. Contributors may see some of their donations pulled, Patreon in turn will generate less revenue due to lower flow rates, and the donators who do stick around, will either be forced to pay out more, or calculate what they should donate to bring them back to the amount they feel is appropriate. I'd like to point out one last thing. In a vast majority of cases, those donating a dollar, are likely individuals on fixed incomes who really can't afford paying for entertainment, but do so anyway to support their favourite creator. One dollar in the grand scheme of things doesn't seem like much, but for someone who counts how much food they can buy in pennies, it's a hardship they are willing to suffer to encourage others to continue to producing the content they enjoy. This means, that because of this scheme, they'll have to buy 30% less food to support those contributers. I'd also like to point out that telling these people not to donate if it is a hardship, and to enjoy the free content that is produced, disempowers them, and effectively shuts them out of the community. In my opinion, if contributors wanted to protest this change, they'd offer a 50 cent rewards level as a way of saying, "f you" to the change. P.S. YAY! I got to use my economics degree that I've used like 3 times in my life!
Joelle Seguin
2017-12-08 08:30:20 +0000 UTCI have no problem shouldering the fees for the creator, but since Patreon bundle their transaction from me for multiple pledges, turning around and charging me an additional fee +VAT per pledge can only be interpreted as a money grab. It hits the $1, $2 pledges which form the bulk of my contributions the hardest. I am here to support creators, not to be ripped off by the middle man.
Greg Stachowski
2017-12-08 08:16:03 +0000 UTCI agree, I'd willing set up a recurring PayPal payment or use another service like liberapay or Drip.
2017-12-08 07:51:01 +0000 UTCCan I do an annual payment, so you get more of it?
2017-12-08 07:44:33 +0000 UTCIf this new charge was per patron, I could accept the justification being offered - but they are charging per pledge, which makes no sense. They incur a single transaction fee per month per patron, but they are charging $0.35 per pledge on top of the 2.9%. Engadget put it well, showing how it effects smaller donations. “someone pledging $10 to one creator would see their payment increase to $10.64. But someone paying $1 to 10 creators each would see their payment increase to $13.79. “ This change wont affect any of my creators, I will continue paying. But it will likely affect my willingness and ability to support any new creators.
Kevin Leah (AKA Zoinks!)
2017-12-08 07:44:04 +0000 UTCHaving just recently discovered Big Clive, it seems I certainly picked a great time to join Patreon. :/ This consolidation will put a constant pressure on creators to keep their supporters count above a threshold. As they'll get less pledges, but of a higher value, each new or lost subscriber will have a higher impact. For those with a monthly pledge it will be like Twitch, the slightest downtime in providing new content translating into supporters taking their $5 somewhere else. To me this means creators will have a much less predictable revenue stream than Patreon wants everybody to believe, probably even less predictable than before, especially for those that are not well established, like creators that are just starting up.
Theodor Ciobanu
2017-12-08 07:20:10 +0000 UTCSo throwing a dollar in the hat every month is longer a viable approach? I mean I don't know how few patrons they think you should have would be. I already spend about $50 a month and yes many of my contributions are 1 to 3 dollars.
chemicalvamp
2017-12-08 06:42:50 +0000 UTCFor once Clive, I must disagree with you. This is a money grab by Patreon because they ridiculously over valued their worth when they sought venture capital last year. They doubled the number of employees (rarely a good thing to do). This change impacts small creators hugely, and some are seeing a quarter of their income disappear already as $1 patrons realise they will be paying $1 +2.9%+ 35¢. When you add in the 5¢ that the creator pays this is a massive hike. Also, Patreon are charging per pledge yet take the amount in one transaction so pay one processing fee. Also, Where does 2.9% come from ? They pay a flat service charge!
2017-12-08 06:38:11 +0000 UTCI think I’m going to delete all of my other pledges except for bigclive to make a point to Patreon. You simply don’t make a change like this without asking your supporters for permission first. I don’t like doing this but need to be clear to Patreon it can’t stand as is.
The Griffiths Family
2017-12-08 06:25:32 +0000 UTCIt's good to know that more of the money will go to the creators, but it's going to put a load on the patrons at a time when money is starting to get tighter, and people poorer. Only time will tell. I suspect more people would be understanding if they read a more detailed post like yours, instead of the small email Patreon sent people.
2017-12-08 06:24:59 +0000 UTCMy pledges went up from 40 to 48 just because of fees. my resources are finite and so I had to let go of 5 creators to stay within my limits. Clive, now tell me how these 5 are getting more now?
Tim Albers
2017-12-08 06:10:57 +0000 UTCPatreon claims that the "2.9% + 0.35% will keep Patreon up and running"; I thought that is what the 5% that they are currently taking now was for? It sounds like greed and doesn't sit well.
2017-12-08 05:39:48 +0000 UTCI support many creators with $1 pledges, after doing the math I'd have to pay over $9 in only fees so I've started canceling a lot of them. The one to you will stay tho
Simon Vacker
2017-12-08 04:51:25 +0000 UTCThe new fee is actually 2.9% PLUS 35 cents per pledge transaction (per-month pledges will be once a month, per-creation pledges will be per paid creation). So the effective fee for a patron on a $1/m pledge is now 37.9%! And this is per creator, and if the creator is doing per creation, the fee is also per creation. I found this guy giving a good summary of the details of how it breaks down. <a href="https://twitter.com/TomDarbyHey/status/938601593842421760" rel="nofollow noopener" target="_blank">https://twitter.com/TomDarbyHey/status/938601593842421760</a> I'm currently deleting most of my $1 pledges (if this was a year ago, I'd had over a hundred of those to go through) and leaving this message: "Patreon's new fee system is a giant screw over of patrons and raises the effect fee rate to nearly 40% on $1/m pledges and is applied per creator, pre creation, pre month. Do note that any non public posts can not be seen by any patrons that have deleted their pledges, even though they have already be charged for the entire months already. If you want to reach those that have already deleted, you'll have to make the post non-patrons only." If you delete a pledge to a creator, you instantly loose access to every paid post, including anything posted for the rest of the month you already paid for. So Patreon essentially is forcing patrons to either accept the new fees or lose over half a month of service. What's worse is if you decide to repledge during the same cycle, Patreon will bill you again for the month you had already paid for previously before leaving just to come back. (This isn't new.)
Kadah
2017-12-08 03:08:07 +0000 UTCMany supporters just do $1. It is evident with your numbers too. Average $1.5. This will create a consolidation, resulting in less pledges but the same total amount. Many creators will lose. This sounds like New Coke. Maybe it will be rolled back.
2017-12-08 02:42:09 +0000 UTCI only support ONE creator and that is BC! :)
2017-12-08 02:10:45 +0000 UTCThanks for the visual Chloe....I upped my pledge after viewing it. Clive, if you ever find another vendor that makes you a better deal, let us know! :)
2017-12-08 02:10:03 +0000 UTCPayPal also take a huge wedge unfortunately. More so as they have always charged per transaction.
Big Clive
2017-12-08 02:05:03 +0000 UTCI have been backing at the five dollar level and get not enjoyment or if Clive's channel than others I back at a higher amount and feel bad I can't give more like ten a month tbh, @Michael Gilchrest you can have my five dollar slot if he makes a ten dollar slot for me 😁
Michael Wellman
2017-12-08 02:04:06 +0000 UTCClive, if they are going to charge me 35 cent to send a dollar i'd rather send 5... i tried to change it but it doesn't show anything more than a dollar option?
Michael Gilchrest
2017-12-08 02:00:14 +0000 UTCOne of my other $1/month creators has an account on liberapay.com. I'm moving his pledge over there to try it out.
2017-12-08 01:42:33 +0000 UTCWe all know banks make tons of money from TT fees, I get 45usd cost to TT 3000usd at times plus incoming fees, 035 is nothing, but hey thats why bitcoin and other things are coming
2017-12-08 01:23:20 +0000 UTCThe fact is, Patreon made ONE transaction for all of my pledges each month. ONE transaction which meant ONE $0.35 charge plus the 2.9%. Now that EVERY transactions is being charged that $0.35 per transaction fee means that someone is making money off of this change. I call B.S.
2017-12-08 01:21:12 +0000 UTCWhy can’t their be one place on the internet where you upload a video and folk from around the world who wanna see cheap shitty pink things go bang and how to make blue collar wines,liquors, chocolate puddings and have an understanding of what turps taste like. And they can donate how ever much in support of said creator or share it to more people so more people view it and they get more ad revenue I mean where has that site gone cause I swear their used to be one
Newcastlewatson
2017-12-08 01:13:17 +0000 UTCClive is the ginchiest.
Michael Thompson
2017-12-08 00:59:07 +0000 UTCI support a few creators and I use PayPal - PayPal make a SINGLE transaction per month which goes from me to Patreon so "per creator" charges are surely down to Patreon and not PayPal? Also - thanks for commenting on this, the email Patreon sent out was about 40% useful information and 60% patronising nonsense and on it's own it's the sort of thing which will make people remove their pledges in many cases...
2017-12-08 00:54:54 +0000 UTCCopy/paste from the email. Starting December 18th, we will apply a new service fee of 2.9% + $0.35 that patrons will pay for EACH INDIVIDUAL PLEDGE.
2017-12-08 00:42:25 +0000 UTCDayim... I support 27 folks. So it'll go from one bulk charge to PayPal to one bulk charge to PayPal, but with about $10 in 35 cent fees added, which is a per transaction fee added by _Patreon_ _not_ PayPal or a credit card co. plus the 2.9%. (another $5-6...) I pay with PayPal balance, as well. I have a few $1 and $2 pledges, so that's painful. I'm getting mail from several of my creators decrying this move, for what appears to be good reason. Did Patreon ever poll the creators with this proposal, or just jammed it in there.. Interesting that the creators aren't allowed to keep the status quo, either. Looks like I'll be dropping a couple folk and rethinking the rest.. Stupid B.S. Stubat
D. Stuart
2017-12-08 00:26:42 +0000 UTCI'm definitely going to support fewer creators using the new scheme. And I urge anyone who pledges single dollar amounts to think again, because that is a ridiculous 38% fee for each pledge. In fact, i've just deleted my $1 pledges with the message "The new $0.35 + 2.9% charge makes 1 dollar pledges too expensive". Not sure who is going to see that.
Erwin Bierhof
2017-12-08 00:16:31 +0000 UTCI wont be support this change. Its a cash grab from a greedy company. I will however send you something each month via Paypal gift. There no WAY it costs them 2.9% + $0.35 to process the transaction... Even with a profit for them... I work in the card industry and this is WORSE than even PayPal...
2017-12-08 00:14:13 +0000 UTCThis may be a bit unjustified of me, but making us pay this in a broken down way seems suspect. It seems like a step backwards in usability and like there has to be a greed based reason for it. Either way, I think it's a mistake. We all love patreon as it has been. I love the gap it fills effortlessly. If it goes this way and stays this way I suspect that we will see some good competition spring up.
2017-12-08 00:07:05 +0000 UTCCan we have the option to pledge a little more now that the changes have been announced?
2017-12-08 00:03:12 +0000 UTCJust offhand I thought the vendor (Patreon is the vendor) contracts with the credit card companies did not allow vendors to specifically charge to recover the credit card fees (or at least used to - could easily have changed). This is going to hurt some of the folks we support as some folks will get upset and simply withdraw support. :(
2017-12-08 00:00:13 +0000 UTCMy take on the new service fee scheme is that it muddies the water for patrons in the sense that it makes it more complicated for us to figure out how much we actually commit to. Also, if patrons adjusts the pledge to compensate for these charges, then for small pledges, the creators will take a hit. In essence, a $2 pledge becomes a $1.6 pledge, of which the creator gets to keep $1.52 (compared to the $1.7 that went to the creator using the old scheme).
2017-12-07 23:45:39 +0000 UTCSamuel, yeah... thinking about it now does seem like a bit of a cash grab. I'll have to look into it more and re-read all the info.
Martel DuVigneaud
2017-12-07 23:40:16 +0000 UTC"Patreon are not cashing in or benefiting from this". That is worryingly incorrect. Patreon pays nowhere near 2.9% in transaction fees (more like 1.9% at their volume) and just a single $0.30 per user per month. This is a huge cash grap and they are trying to make it look like it's a credit card fee. It's not. They are just greedy and want to double dip both from pledgers and pledgees.
2017-12-07 23:32:26 +0000 UTCYep, this is the problem with it. I don't have a huge entertainment budget, but previously chose to split it among my favourite creators. Patreon only charges my credit card once.. They should not be billing per pledge. With all the blowback they're receiving.. I hope this changes.
2017-12-07 23:31:09 +0000 UTCNo. For the pledge they take amount + 2.9% + $0.35. The 5% comes out of the amount and means the channel gets 95% of the pledge, patreon take's 5% of it, then they take 2.9%+$0.35 on top of the pledge amount. (edit:) Someone else has pointed out, correctly, that this is just the pledge amount, you'll get VAT on top of all this if in a VAT country, and then the whole lot goes though the exchange rate. So a $1 pledge may cost you $1.70 in total.
Chloe Cresswell
2017-12-07 23:29:01 +0000 UTCIf they do charge per person supported then that is unfair. If they do that then I think they're going to have a hard lesson, and the creators will also be getting one too. Sadly the other option of PayPal has always charged per creator contribution.
Big Clive
2017-12-07 23:28:22 +0000 UTCLOL, Clive! I love your style. :)
Martel DuVigneaud
2017-12-07 23:26:08 +0000 UTCThat definitely buys a cup of coffee in the type of trashy cafes I go to, thanks.
Big Clive
2017-12-07 23:25:44 +0000 UTCThey charge the card once. They will add the cost of it to each pledge you make though. So If you pay 1 patreon $10, you will pay $10.64 with the new system. If you pay 10 patreons $1, you will now pay $13.80 instead of $10.
Chloe Cresswell
2017-12-07 23:25:02 +0000 UTCSo if I pledge 2 dollars, will you still get enough of that to buy a cup of coffee? Because that's how I think of my support.
Michael Thompson
2017-12-07 23:23:57 +0000 UTCI recieved an email regarding that topic, and aparently they will take 5% + $0,35 per channel and per pledge. When you think about the fact that many people are pledging just $1 they are basicaly taking 35% of your income... I thought that was quite alot...
Daniel Rotskas
2017-12-07 23:22:20 +0000 UTCI don't follow how this change increases the amount going to creators at least meaningfully. I patronize 11 people for a total of 45$ a month today. That is only a single charge on my card. As I understood the email from Patreon, with the new changes I am charged 0.35 x 11 + 2.9% of 45$. That's 3.85 + 1.305 = 5.15$. There's no way they're being charged 5$ for a single transaction fee. Thus, what is going on here? Isn't that just more money to Patreon? The only extra money going to the creators is the old 11 way share of the transaction fees. Maybe I misunderstood the email. The one they sent to us patrons didn't have a lot of info in it and was very short. It looks to me like it just costs me 50$ to support the same as 45$ supported in the past. I could see this maybe if they took away the 5% fee they charge creators currently?
FirworksYT
2017-12-07 23:21:34 +0000 UTCif you had the time ( and inclination ) i'm sure you could manage a mailing list and accept donations directly while still maintaining the 'alternative communication' - understand why you've gone for Patreon. Either way I'll donate to the the channel whichever way you want :o)
mark barratt
2017-12-07 23:20:46 +0000 UTCI’ll pledge come what may if you post a mailing address I can send you some facilitating electrical devices too
Newcastlewatson
2017-12-07 23:19:12 +0000 UTCMy understanding of how Patreon charges is the same as Clive's. I believe Patreon sill only charges the card once a month whether the pledge is per month or per video.
Martel DuVigneaud
2017-12-07 23:19:04 +0000 UTCI thought it was just going to be a single card fee per month for all pledges. Just like on YouTube the content creators have little control over these changes.
Big Clive
2017-12-07 23:19:02 +0000 UTCNo worries here. I appreciate your clarifying this. I am glad to support the great content that you provide.
2017-12-07 23:18:03 +0000 UTCI'm not sure how that works. I was under the impression that Patreon effectively reduces the card charges by doing it as a single transaction per month so that all contributions incur just a single card fee.
Big Clive
2017-12-07 23:17:28 +0000 UTCI don't have an issue with the charge, I do have an issue with the billing structure. Patreon are applying a flat fee *per post*. There's no reason they have to do this - they could aggregate the fees if they actually gave a shit. Pledging $100 to 1 creator will now cost $103.25 which is reasonable. Pledging $1 each to 100 creators will now cost $138 which is not reasonable.
David Glover-Aoki
2017-12-07 23:17:02 +0000 UTCIt'll "hurt" patrons less with those who charge monthly amounts. The per creation supports will be getting hit harder.
This ADHD Life
2017-12-07 23:14:19 +0000 UTCNot a problem. =)
Hal Meyer
2017-12-07 23:14:10 +0000 UTC