Patreon mail is being spam filtered

It's the sync feature. Quite useful for some people, but I tend to turn most features off. Another thing to check is the trash or bin folder in your Google Drive as it can also occupy a lot of space with deleted files.

Big Clive

How to turn it off: Go to your online Gmail account, sign in. Click the cogwheel near the top right corner. Select account settings, then click See all settings. Scroll down about halfway and uncheck "Smart features and personalisation". HTH.

Ymir the Frost Giant

There may be more to it than this - I just had an email saying that my Gmail storage was nearly full. I have Thunderbird set up to download all emails to my PC and immediately delete the online ones, so I was a bit surprised. I went to Gmail online and found that Google One 'smart filtering' had been active for some time - first I'd heard of it. Its 'features' include 'smart' spam detection, and that's how I found your posting Clive - in an online spam folder whilst my Tbird spam folder was empty. makes me wonder what else I've missed. But there's a lot more to be concerned about too - allowing Google to use your data is no surprise, but when I found vids I had shot on my phone and then transferred via SD card, i.e. never sent over the web in any way and not even emailed as attachments ever, were also in this Google One account, and their many gigs were what had filled my account up, I was not amused! Another thing Ive noticed recently which may be a tell-tale for others, is that as a truck driver I sometimes search out a delivery point in Google Maps on my mobile, but keep all my other web searching strictly to my home PC. But recently whenever I start a search on my mobile, the first thing I see before typing it in is a list of all my most recent searches made on my PC. So Google has been transferring my search history to my mobile, and this could be another 'feature' of Google One I advise everyone to check your accounts and see exactly what personal data of yours has been misused without permission and put online without your knowledge.

Ymir the Frost Giant

If you use a trusted host then great, if you try self hosting expect a never ending fight with gmail and other big providers. Email is the last federated service and it's being make difficult to exist unless you're on the major platforms due to their own aggressiveness.

DrSquirrel

Gmail is one of the biggest spam sender around these days, yet any minor trivial reason they start so filtering your servers (sometimes for no reason at all).

DrSquirrel

I found this email and two other Patreon emails in my SPAM folder this morning. I check once a week just in case. 😁

Jessica McIntosh

I just checked my spam folder and only have one relating to you Clive and it was this one, but it came with a warning that it wasnt from patreon at all and not to respond to it.

Mark Holder

I work in this area a little.From a very quick look (and a guess, I havent looked at it properly) DMARC is failing because the spf and dkim domains are not aligned sometimes - it looks as if there is a record for dkim=pass header.i=@mailgun.org and dkim=pass header.i=@mailgun.patreon.com - for DMARC to pass, DKIM and SPF must align - I'm guessing it's failing every other time due to the ,org?

Mark Chapman

Yeah, about 50% of my Patreon mail is going to spam at the moment.

Jrandom Bob

Me too 😠

Paul Kemp

My Gmail has become uttterly rubbish over the last 3 weeks. Heaps of legit stuff I usually open from certain sites etc going to spam, I had it forced to always "Basic HTML" and it keeps reverting to the horrible new interface since 3 weea back. They have clearly changed something (not for the better!) Actually worth paying and putting email hosting on my domain now!

Anton

I've been getting your Patron emails via Gmail all along.

Cheers for the heads up. I'm guessing its fixed now, I've received the 2 most recent ones, saw this post and checked my junk, it was a little sweaty but fine so i went to my email spam folder and sure enough the email for this post was there. And thanks for all your vids (and non vids on here) they've kept me going through these tough times. Keep up the excellent work!

Sog Sussex

Thank you for the PSA ! Ironically I saw the warning in my spam box this morning as I was going through the spam box to find a login code that never showed up for another site. I'm guessing somewhere a spammer has recently been abusing patreon, been flagged, and the whole thing had not gone through manual review yet.

Raphaël

Same problem with Hotmail/ Outlook, but its already fixed.

Dominik Mueller

Spam filtered on Yahoo! too, Spam filter got this email, plus one from Fran "David Eagleman: how the brain learns" :( Possibly now fixed as your Patreon emails Big Clive's new patron-only video: "This was a treat for all the wrong reasons" and "Big Clive just shared "Not a video. Poundland globe crystal fix" for patrons only" Did not go to spam

L. Brait

Seems to be fixed already. The latest email came through just fine to my Gmail.

Todd Sharp

I seem to be OK on DomainIT. Not sure what lists they use.

Mike Page

There's a new set of dynamic phishing emails - that humans (let alone machines) would have difficulties telling apart until they can tune it.

Steve Lemon

Not on ProtonMail :) ditch the Google mail inspection

Efault

I used the app on Android, which also works around how slow the site can be in a regular browser. Would be curious to compare the source on emails before and after this started. Patreon may have changed/added link/view tracking.

Kadah

I'm surprised that PayPal mail would be getting spam filtered. I'd have thought it would be defined as never being spam.

Big Clive

I don't think it's the fault of Gmail. Something is making the email look fake like spam.

Big Clive

I wonder if it's a regional thing.

Big Clive

As another data point. I have had issues with this in the past (last time was over a month ago). This message and the others I received today from Patreon were *not* in SPAM folder.

I just noticed this morning that I hadn't seen a Patreon email for a few days. And to add insult to injury the Patreon app hasn't been sending me notifications on my phone lately. Now I have a week of Patreon posts to catch up on.

tim1724

Aliens...

Scrufdog

Straight into my MSN junk folder

Neil Tonks

Haven't and a single issue here. I get all of Clive's and Adrian Black's Pateron emails/

Charles Bruckner

This message was put into my spam folder as well (though I'm not using GMail, but my ISP's email). The last message I received successfully (without landing in the spam-folder) was the video from yesterday with the Halloween lights. My headers said: X-Spam: yes X-Spam-Action: folder Spam X-Spam-Reason: DMARC=quarantine

Peter Luijer

Ironically, I hadn't seen Patreon emails in the "Spam" filter until this message, which was indeed in the "Spam" filter. Bravo GMail. Bravo. *slow golf claps*

Hugo Dahl

Self-hoster here... Headers: X-Spam-Status: No, score=-1.7 required=3.0 tests=BAYES_00,DKIM_INVALID, DKIM_SIGNED,HTML_IMAGE_RATIO_02,HTML_MESSAGE,T_KAM_HTML_FONT_INVALID, T_REMOTE_IMAGE,T_SPF_HELO_TEMPERROR autolearn=no autolearn_force=no version=3.4.2 The DKIM issue is not limited to Google but my SpamAssassin agent gives it less than a mind. Also of note: Paypal emails are going to Spam for me as well as valid emails about invoices from my ISP.

Ryan Coleman

mine was in spam to :-(

I did wonder why one ended up in spam. I clicked "report as not spam" and moved it back to my inbox.

Everything from Patreon is going to my AOL spam box as well. Very annoying. No matter how many times I make the domain as not spam, it still goes to spam.

... free😘

Cerity

Oh good, another 'Thunderbird' user!

Andrew Donaldson

Clive, thanks for the dedicated Patreon folder. I must try and set that filter on my email client. Thunderbird on Linux.

Nuts 'n' Proud

Ahhh... they're using a popular third-party mail service (mailgun) and that subdomain is failing: https://mxtoolbox.com/SuperTool.aspx?action=dmarc%3amailgun.patreon.com&run=toolpage

Todd Sharp

Yes, I just noticed that on my Gmail inbox.

L3P3

Odd. The DMARC record check is failing in Gmail, but a DMARC check says the records are clean: https://mxtoolbox.com/SuperTool.aspx?action=dmarc%3apatreon.com&run=toolpage I'm guessing Patreon is aware of this (it certainly isn't specific to you Clive).

Todd Sharp

I wonder why people are voluntarily using Google services like Gmail.

JirkaK

There were a couple of vids in my spam too.

mj

Well, I use Fastmail, with my own domain, and that's being filtered as well. My guess is Patreon is having shenanigans done to they're origination e-mail. (bingo@patreon.com). Either it's being reported as spam, or the spelling/whitespace changed.

Mike Bird

Gmail has been filtering through tons of my emails as spam and it’s annoying!!!

Zane Revai

Exactly where I found this and one other Patreon message - GMail spam box. Maybe google is perturbed that Patreon is giving creators a way to support themselves that isn't dependent on the whim of google's algorithms?

Peter Laws

Yep, also went into spam on Gmail. Marked it as 'not spam' so they were flagged into the mailbox. Seems like there's been an uptick in spam again recently, so google is being overly cautious. Edit - did an MXToolbox check for Patreon and there's nothing untowards there - and even more hilariously, Patreon use Google and Google Workspace as their hosted email provider!

Mark Wayt

Found three emails from Patreon in spam. I assume it will be fixed soon.

Juraj

This came through for me.

Simon York

The email from Patreon notifying me of this message went in Spam (Gmail here).

Stuart

Confirmed.

Jason Brinkerhoff

My Gmail is currently behaving, but I don't have Patreon email sent there.

Mark Gray

Have the same issue here. Gmail is bringing up a verification issue. Have marked all Patreon as safe.

Worked okay for me too. (My mail is forwarded to a gmail mailbox so I’m not your usual case.)

Chris

Actually it looks like it might be an issue on Patreon's side - looks like they may have issues with SPF/DMARC/DKIM being set up wrong

David K

Not had that issue on any of my incoming today.

Pixscotland

Can confirm, I just checked and all the Patreon emails since yesterday have been going into my spam folder. Good thing I have app notifications...

David K

Put 'patreon.com' into your safe senders list. @ItsNorman As a mail provider myself I always have noted on the site that the domain should be put in the client's safe sender list to avoid any e-mails going to junk/spam :-)

Terrum

I've had no problems

Must be google again doing googly stuff.... great :S

Tim Albers

Oh, you're right. Today's notifications are flagged as spam. I should make an exemptive filter.

Strange that they would spam-bin emails from one of their YouTube revenue competitors eh

Dan

Gmail is going it to other emails too. I run a web hosting company and even my system messages that only 2 people get are getting sent to spam recently