Just a quick fixing video
Added 2023-05-10 02:45:49 +0000 UTCA faulty UVA blacklight lamp from a UK based seller with uninspiring customer service.
I reckoned that if I was going to open it to see if it was an easy fix, then I should at least make a video about it.
https://www.youtube.com/watch?v=BD9MfjzHi3I
Comments
Clive, I'm frankly aghast that you could be so unreasonable! These hard-working sellers take the time to send you their product and you expect it to WORK as well, this isn't how Chinese economics works.. Btw, I'm obviously catching up on your videos in reverse - this teardown exemplifies quite succinctly why modern CFLs are so wasteful
Gordo
2023-05-19 16:41:24 +0000 UTCeBay will almost always make the seller pay for the return if you mark the claim as a fault. No need for paypal either, if anything this gets in the way of a claim via the bank.
DrSquirrel
2023-05-14 08:45:55 +0000 UTCName and shame has the opposite effect. People will inevitably "check them out" and they will make sales from the publicity.
Big Clive
2023-05-10 12:12:59 +0000 UTCSo many Chinese sellers try this on, even the supposed UK based ones. They'll sell substandard crap, then when you complain, they say return it at your own expense. I always tell them that if they want it back, THEY need to send a pre-paid postage label. At this point, they often offer a 30% discount if I just keep the item, to which I reply that I'd like a refund and I'll happily throw the crap in the recycling. At this point, they offer a full refund if I Ieave positive feedback...... Once the refund is received, I leave negative feedback, for three reasons. 1. They shouldn't be knowingly selling crap of such poor quality in the first place. 2. Positive feedback just perpetuates the problem and they keep selling crap. 3. Negative feedback warns other buyers of the shonky practices going on. Also, ALWAYS pay with PayPal. Given a little evidence in form of a description and a photo, PayPal haven't failed yet to get a refund in full.
mikenco
2023-05-10 12:07:06 +0000 UTCNo name and shame then? (obviously just on patreon)
Mike Hughes
2023-05-10 08:04:22 +0000 UTC
