SamSuka
NullGhostArt
NullGhostArt

patreon


There's a serious problem, I need a one-off solution[Continuous updates]

I find too many people misunderstand the Payment Form "May 2019" 6/1-6/30

If you are already getting machas award , You can ignore the following questions

Q:I have pay at "May 2019",but I'm not get Reward In June?
A:This is an error representation of the system.

"May 2019" is paied 6/1~6/30 in June and will Receive Rewards in July
"April 2019" is paied 5/1~5/31 in May and will Receive Rewards in June


If you have any questions, please check the credit card transaction date

Q:Why I not get the Machas Rewards?
A:I have explain the qualifications and conditions the reward
patreon.com/posts/part1-patreon-of-27438746
Please refer to this article

Q:What about the Payment system update
A:about 6/8 UTC time AM 11:00
I updated the Payment system Users who start subscribing today will be able to make payments immediately
and
Finally, the table problem is normally expressed as "June 2019"

Q: So,Which time do I get a June reward?
A: It will be July
The range of members is "May 2019" and "June 2019"

I must don't answer for a while. focus on Drawing and Self-rest

Thanks for your read


Null-Ghost

There's a serious problem, I need a one-off solution[Continuous updates]

Comments

Thank you for your feedback I realized that there were some people who wanted a Manchas art package To subscribe in mid-May. But by the June,part of the people didn't get it The result is really frustrating >: I'll be at another time later. Update manchas art package to My Gumroad And post an announcement notice. Null-Ghost

Null-Ghost

I'm just gonna paste my message that I just DM him. So anyone can see my thought on this. And I'm sorry if I type aggressively. "Hello, I do understand your problem about the patreon settings. But come to think about it, why did you start to advertise your patreon reward while that is impossible to get it by that time(first post about this rewards on 13th May) and also in that post you said Don't forget to complete the payment by 1stMay - 31stMay to get this reward.... that is what you advertise to us last month. For now I feel like got abandoned from you qnd get scammed. Please resolve this issue. By putting this month reward in the Gumroad ASAP so that the people who start to pledge you mid-May can get the reward as advertise in last month. Just only this month! This all about to solve the problem." *Edit from original message for word correction and more explainable* Yes, this post can clarify about why mid May supporter cannot get their rewards. But didn't clarify how you will respondsible for who start to pledge in May. Am I'm not happy about it. I am no enemy here , but I want you to be responsible or to find for your best solution. But in anycase Thank you for your hardwork.

brabrabra2

This post clarifies everything. Thank you.

Duga

Your post makes sense. Thank you for your hard work.

Azaghal


More Creators