PAYMENT ISSUE super important PLS READ
Added 2018-08-02 21:39:38 +0000 UTCtl;dr Patreon fucked up, payments aren't going through for no reason, please check your payments & update your payment info (even with the same stuff it may fix it) so you don't miss out on content!
What a shitshow! If you haven't seen the posts going around yet apparently a huge portion of payments aren't being processed properly because Patreon dun fucked up.
Payments are being refunded/declined/marked as fraudulent!
Unfortunately there's nothing I can do from my end right now, but you guys can! Copy pasta this excerpt from Vivid Vivka on how to best handle it:
" If you want to make sure you get to continue to be apart of this amazing community, support your favorite creators, and get all of your amazing rewards... you need to try to update your payment info(even if its the same information), as updating it sometimes fixes it. Another better option is to call your credit card company and tell them its a good charge, and tell them to allow it to process. OR you can switch to PayPal for payments, as those seem to be going through just fine. "
I'm still not fully sure whats going on, but I will update you as I find stuff out!
This super sucks, but I hope we can get it mostly sorted soon.
Comments
I just checked and you're coming up as processed, yay!
2018-08-06 04:36:05 +0000 UTCMy credit card expired at the end of last month. The new one is up so the payment should go through now - hopefully. Let me know if there are still issues.
2018-08-04 05:23:21 +0000 UTCI heard it was just credit cards and sometimes if people switched to PayPal that fixed it too!
2018-08-04 02:14:10 +0000 UTCMy payment with paypal went fine. I wonder if it's only credit cards affected.
Robert Russell
2018-08-04 01:25:21 +0000 UTC
