Patreon Payment Issues
Added 2018-08-02 17:42:29 +0000 UTCI sent out a message about this, and it seems that hardly 10 minutes later, Patreon had made a tweet about it, as it seems to be pretty wide-spread.
They mention "they can update their payment method to a new card, PayPal or call their bank to confirm the charge as a non-fraud".
Sorry about an inconvenience this may cause anyone!
For those of you having some issues with payments this time around, here's the link with some extra information about it.
https://twitter.com/Patreon/status/1025071287020871680
>> Updating Payment Info >> https://patreon.zendesk.com/hc/en-us/articles/203913769-How-do-I-update-my-payment-information-
Comments
I know your extremely busy and might not see read this, but can you please update the guides soon and add the links of them on the overview section, so it's much much easier to find? I understand if that's not possible, but I would appreciate it if you could.
2018-08-19 07:27:42 +0000 UTCAll is well for me, thank you!
DyneWulf
2018-08-04 22:59:03 +0000 UTCSeems Patreon can't go a few months without causing some kind of problem, hope everything goes okay for you Dyne :) (checked my bank and such and as far as I can see on my end, my monthly sub to you went out a-okay)
Naesaki Ashwell
2018-08-04 19:42:14 +0000 UTCHopefully Dyne isn't heavily impacted by this.
2018-08-03 21:40:02 +0000 UTCNot the first time this has happened to me, as Dyne is aware- However, this is the first time I've seen anyone else have the problem. Still no explanation from the higher ups either, besides "Outside Sources". What I do know is that Half the content creators here are going to miss paying rent or bills.
2018-08-03 21:38:30 +0000 UTCI cancelled my card because of it, fraud alert called me and I was like cancelling it right now then moved my stuff over to paypal. No issues this month paying for me it seems.
ArcTheWolf
2018-08-03 16:06:47 +0000 UTCyea my bank thought patreon was suspicious all of a sudden. idk but i told them yea thats me already.
M1Frank
2018-08-03 14:28:36 +0000 UTCIt was odd as it did the same a fraud alert and I was like wtf?
Lord Memnar
2018-08-03 08:30:56 +0000 UTCWelp bank canceled my card and I gotta wait for a replacement can't just unfreeze it this bites :/
DasPoxy
2018-08-03 04:28:24 +0000 UTCI was kind of glad, I knew I had enough money, so I thought maybe something happend to my money. Hope they fix it asap.
King_Astro
2018-08-02 23:21:18 +0000 UTCYeah, my entire bank account was frozen because they thought it was a fraudulent charge. It looks like Patreon switched to a UK-based charging company and that is making US banks think it's fraudulent. I called my bank yesterday and fixed my account, but it looks like the Patreon charge is still pending. Looks like my bank is perhaps waiting on Patreon to respond or something, we'll have to see if the charge goes through in the next day or two.
SilverS
2018-08-02 23:04:00 +0000 UTCOh? Maybe it wasn't the overseas thing for me then? I just started supporting Notes Of Heart as well and my bank told me they stop charges overseas unless I give permission. I thought it was weird though that my pledge for you didn't go through at first until after I called.
2018-08-02 22:25:53 +0000 UTCI am now in control. Obey.
Doc Tora
2018-08-02 21:47:33 +0000 UTCI got lucky in that mine went through without a hitch. I didn't realise it had even gone through until I had to verify my email to log into Patreon, lol. Hope everything is sorted for everyone now!
jay
2018-08-02 20:56:09 +0000 UTCHad to make a paypal account but finally got it to go through. You deserve it for all the good work.
2018-08-02 20:41:52 +0000 UTCI had to call my bank since this error triggered fraud alert and they froze my card. Good thing I noticed before lunch.
2018-08-02 20:18:55 +0000 UTCI had an issue. But I just retried and it went through.
Griffonheart
2018-08-02 18:34:09 +0000 UTCLuckily mine went through fine. Thanks for the news though!
Nickthulhu
2018-08-02 18:28:46 +0000 UTCOh good I through it was just me
Iun9uj9u
2018-08-02 17:43:32 +0000 UTC