A reminder with Patreon's charges!

It seems that some people are still having issues with their Patreon accounts getting marked as fraud or declined, so I wanted to share an email Patreon sent out, in case other folks haven't seen it.

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You may be aware  that last month there were some issues with declined payments, and  confusion caused by patrons seeing a new descriptor on their bank account.  We’ve been working hard to limit the amount of disturbance you might  experience this month, and for a full recap of what we’ve been up to with  payment processors and you can read a blog post from Tyler, our VP of  Operations.

To give you more  info, we’ve started working with multiple payment processors to be able to  continue successfully processing adult content creators. As a result, we  moved the processing for adult creators to the UK. Unfortunately, this  means some of your patrons may see a 3% international processing fee for  their pledge. This is determined by their bank, not by Patreon, and every  bank treats these things differently which makes it hard for us to assess  who will be affected.

Here’s some information to share with your patrons in case an issue  arises.

If your  patrons are having any trouble, here’s what they can do:

1. If their bank suspects that the Patreon payment  is fraudulent, a patron can call up their bank to confirm the payment is  theirs and genuine. 
2. If their payment failed, they can follow these steps or switch to a different payment method.
3. If they are seeing an international processing  fee, they can switch their pledge to a different bank that doesn’t charge  for international payments. 
4. They can reach out to the Patreon support team to get account  specific help.

Here’s what we’ll be  doing:

1. We’ll reach out via email to any patron who  receives a “declined” payment with info on what they can do and  how.
2. We will continue Patreon’s proactive practice of  retrying payments throughout the month.

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It's obnoxious for us all, and I'm sorry about any inconvenience this may have caused to you guys, but I appreciate you all so much!

Thank you!