A solution to the Sneak Preview Page issue
Added 2020-01-20 21:03:18 +0000 UTCWhile Patreon seems to have fixed the issues that was plaguing the site a week ago, a few people are reporting that they are still having difficulty seeing the Sneak Preview Page on my webcomic site. And with Young Spooky being offered a sexy film noir case, these pages are fun and you don't want to miss them!
Luckily, an awesome member of the Woolfpack (thank you, Arthur!) seems to have found a solution.
If you’ve followed the steps to connect your Patreon account to my site, and you’re still not able to see the page, one thing that seems to work is force-refreshing the page you are trying to see — hitting [Ctrl]-[F5] in most Windows browsers, or ⌘R on the Mac. If you’re having trouble, please give that a try—from other reader reports, it seems to almost always fix the problem.
If, for some reason, that doesn’t work, there is an alternative way to view at least the Sneak Preview pages in the meantime: they are also posted over at our Community site. So you don’t have to wait, this post explains how to get to the Preview Pages on the Community Site.
But if you are still having trouble after the force-refresh, please let me know. I want you to be able to enjoy these pages on my webcomic site, as they were intended.
Hopefully that helps, though. Thank you so much for your continued support. I hope you're enjoying getting to see a day in the life of Young Spooky! :)
Alex
Comments
Aaaaand it's gone again *pouts* Maybe it will work tomorrow?
Benoit Comanne
2020-01-25 18:21:52 +0000 UTCI'm happy to help, Theadora. :) Thank you very much for your continued support!
Alex Woolfson
2020-01-23 19:00:33 +0000 UTCThanks for taking the time to help us with these difficulties.
Theadora
2020-01-23 16:18:49 +0000 UTCExcellent. Glad it's working for you now. Thanks, Benoit!
Alex Woolfson
2020-01-23 06:23:04 +0000 UTCQuite a miracle happened between then and now, Alex… The /actual/ preview page (Page 18) shows up without a glitch! I'll be sure to repeat the force-refresh if the issue ever re-occured.
Benoit Comanne
2020-01-22 20:43:50 +0000 UTCAh, so you're talking about viewing images on Patreon, not on my webcomic site or on the Community site. Because, IIRC, that issue you had with the smaller view of images was here on Patreon. (BTW, you can respond directly to my replies here by clicking the little leftward facing arrow under my reply. No need to create a new comment. :) )
Alex Woolfson
2020-01-21 00:09:00 +0000 UTCYep. Where I had asked about the "click on the pic and get the smaller view"? I just had to double click it a couple of times for an enlarged view. Lot's of hit and miss till I found that out!
william clapie
2020-01-20 22:53:17 +0000 UTCYou're welcome, William. When you say the page magnifies when you click it, you mean when you view it on the Community Site, yes?
Alex Woolfson
2020-01-20 22:37:58 +0000 UTCThanks for all of this. To date. I have just had the "preview issues". I have since found out that if you click on the page repeatedly that the view magnifies about four times for easy viewing. I think it is a "duh" on my part maybe.
william clapie
2020-01-20 22:35:41 +0000 UTCThank you for reaching out, Benoit. So, hitting [Ctrl]-[F5] (for Windows) or ⌘R (on the Mac) doesn't fix the issue for you? What happens if you do it a few times on the locked preview page? What browser are you using?
Alex Woolfson
2020-01-20 22:25:01 +0000 UTCSo, for information, the patreon-log-in works for the Legendary arc but still not for the preview page *pouts* Thanks for the community page tho'
Benoit Comanne
2020-01-20 22:11:31 +0000 UTC
