An Update: My Call With Patreon's CEO (and Many New Thoughts)
Added 2017-12-09 06:05:08 +0000 UTCHey,
I’m sorry that this follow-up is coming a late in the day and on the verge of the weekend, but I didn’t want to let my promise to further fill you all in slip through the cracks.
(If you're confused by this post and need context, my post from yesterday, which can be found here, will fill you in.)
This morning, for about 40 minutes, I spoke on the phone with Patreon CEO Jack Conte. I’m fond of Jack. I think he’s a good guy, and he’s a hard worker. My old company, Kinda Funny, was one of Patreon’s first success stories, and we launched our first Patreon way back in 2014, so needless to say, I’m quite familiar with and fond of Jack and his team for all they’ve done for me. My life would look a lot different without them and their service, and at the end of our conversation today, I told Jack that, from my perspective, the personal hatred and vitriol being thrown his way, and towards his team, is unacceptable. Please don't contribute to any of that. It isn't right, it isn't helpful, and it isn't kind.
All of that said, I think Patreon made an enormous mistake a few days ago by trifling with the transaction fee systems that rest at the heart of their service, and I issued my reservations to Jack in a strong and direct manner. The fact is this: Colin’s Last Stand has resisted and rebuffed most every opportunity to further monetize outside of Patreon, and it has done so deliberately. It has done so by trusting that Patreon would do right by both its creators and its essential base of Patrons, and allow me to cultivate my business without any surprises, without any caltrops being dropped in my path. It’s a relationship of trust, and the breakdown of that relationship -- and of this service -- would kill CLS. I don’t think what has happened here represents a permanent breakdown, but I do think it represents a momentary lapse. That much is obvious. And it sucks.
I’d be lying to you if I told you that I didn’t get off the phone with Jack this morning not understanding far better what the company’s intentions are with these changes. From a 40,000 foot view, I understand why it, as a company, chose to go in this direction. I simply think that going in this direction is the wrong call, and I firmly believe that, in my own experience on Patreon, the company is attempting to solve for a set of problems that have been literally non-existent. The claim is that there is confusion among the ranks of Patrons about how they’re charged, and that there is a growing need to move to a literal subscription service where you’re charged each month on the date you first sign-up. This would bring Patreon in line with normal subscription services, like Netflix or Spotify, but the thing is, Patreon isn’t a normal subscription service. Furthermore, this manufactures transaction fees up the yin-yang, especially for those who support many Patreons. If they move to this type of subscription model (as opposed to charging people on the first of the month) and didn’t change how fees worked, creators could potentially lose a catastrophic amount of money far in excess of what we’re losing by shedding subs.
My argument against this is that the system was serving CLS -- and seemingly many other large Patreons -- perfectly fine as-is. Colin’s Last Stand has been lucky to partake in back-end betas on Patreon that help test functionality and cultivate data to study, and one of those betas back around when CLS was born was that CLS Patrons would be charged when they signed up, and then on the first of every month thereafter. This, according to Patreon, has caused massive confusion elsewhere on the service, enough so that the entire fee structure needed to be heavily disrupted to solve for it. This might be true, but it wasn’t causing any problems on my end. I may be mistaken, but I’m pretty sure there have been zero complaints from CLS Patrons about this, at least not to me, and I correspond regularly with my supporters. I’ve refunded people who fell on hard times, I’ve delivered some postcards, credit appearances, and the like a little late to a few people by accident, and I dealt as evenly as I could with the fallout surrounding Lauren Southern’s ouster from Patreon, an ouster, by the way, that also cost me. But I’ve not seen any feedback from my supporters indicating that they were confused by the subscription structure as it stood, and I never once told them I wanted them to cover my fees within that system as it was.
You may remember that, the first time I was on Joe Rogan’s podcast, I spoke about how I expected the Patreon to fall from the insane heights it reached when I quit Kinda Funny, and that I expected a new baseline to eventually materialize. Maybe it’d be a thousand Patrons. Maybe two or three. Thing is, it ended up being more like four and a half or so. The last 45 days have finally shown a plateau -- and even a small growth -- after months of a natural, expected, and unavoidable decline. Patreon’s decision to mess with a good thing has interrupted and erased that momentum. I’m not going to sit here and blame those who left for this. You have every right to speak with your wallet. I’ve encouraged you to do so 10,000 times over the last decade. But understand how frustrating this is for me. How upsetting it is. I was feeling so good the last month or so, so excited that I finally gained some predictability, so eager to chase the future with what I thought was a solidified foundation. I’m sad about this, guys. I’ll get over it. Maybe I’ll recover what I’ve lost. Hopefully, I’ll even begin to grow again. But, for right now, in this time, I’m bummed to see my numbers falling through no fault of my own. It’s a powerless feeling, because I don't know what else to do about it other than to talk to you, like I'm doing right now.
Perhaps this decision will ultimately be for the best. It certainly didn’t sound to me like they were willing to turn things around. I encouraged Jack to do a few things in the meantime, though, and I hope he does. Key amongst those suggestions were two ideas: That Patreon give existing creators the power to remain within the old system, under the old rules, and that Patreon immediately offer a mea culpa to all Patrons that have been shed across the service over the last 72 hours, better explaining what’s going on, and at least trying to encourage some of them to come back into the fold. Will they take my advice? I have no idea. But I promised that I’d advocate not only on my behalf, but on behalf of all of you who are so kind and generous in your support of me, and I hope I did that today.
Colin’s Last Stand, as a project, as an entity, needs Patreon to survive. I want the service to succeed, to persevere, to make the best possible decisions on behalf of all of us. More than anything, though, I want steadiness and predictability. To tell you the truth, as things started to settle down, and as the trio of shows I deliver continued to find an audience, I started to seriously think about bringing on some help early in the new year, help I desperately need to ultimately stay sane (because, as anyone in my life will tell you, I work way, way too much for my own health). I didn’t want to commit to that idea when I was declining, because I want to find a great person who can trust that they will have part or full-time employment for an extended period of time, and not be thrown to the wind, which wouldn't be fair to them. I was stoked to explore this opportunity for my business and for all of you, and was eager to see what that would do to the CLS as an overall product. Now, it seems I’ll need to wait on that a little longer, because uncertainty has been thrust into the situation once more.
I don’t for one second think Patreon wanted to mess this up. I don’t think they thought the outcome would be like this. Why would they sabotage their own business? This was an error, and hopefully it can be corrected without further damage being done across the service, damage I’ve witnessed firsthand not only from my own perspective, but by checking in on many other Patreons and seeing identical -- and sometimes even worse -- damage. All I can tell you is that I hope you choose to stick with me, choose to continue to support this show (or show support for it for the first time), and ride out the storm with me so we can see what the blue skies look like on the other side. Even though the amount of money my Patreon has lost because of this is minuscule, I've shed nearly 2% of my Patron base, and that means something to me. That shouldn't come as much of a surprise, I suppose, as I never asked to be given a bigger share of the cut to begin with. I want happy people through the door, whether you give me a dollar or month or a hundred dollars a month. You all matter to me. I know how hard many of you work. I know how important entertainment is to you. I am thankful for every penny, because none of you have to give me anything, but you choose to anyway. It brings tears to me eyes, how thousands of you have changed my life forever.
Many of you are unaffected by this, or simply don’t care. That's totally great. Ideal, even. But I understand why so many of you do care and are affected, and I understand why so many of you are choosing to walk. I just hope you know that I hear you, and while I can’t control the outcome of the situation, I can control the output of my content, and hope you continue to enjoy it, one way or another. I’m sorry, once more, if any of this affected you. There’s nothing more I can really do than sit back with the rest of you and see what happens next. Hopefully, whether or not all of this sticks, we look back at this moment as a hiccup in Patreon’s soon-to-be long history, and not something that sowed real and lasting disunion among an ecosystem of many, many thousands of creators and Patrons.
I hope you all have a fantastic weekend, and I thank you once more for your love, your support, and your patience. Your friend, -Colin
Comments
Thanks Colin, apparently Patreon heard the patrons and creators loud and clear. Now, if EA could just take a page out of their book...
Abe Moukhtar
2017-12-13 22:20:37 +0000 UTCHi Colin, I know this is not your fault and you don't agree with the new way Patreon has implemented this. You are one of the creators that have spoken loud regarding this issue. In a time of need I’m here subscribing again to your patreon with 5 dollar pledge. Hope you continue the amazing work and hope Patreon understand the mistake is making with this change.
2017-12-12 13:58:08 +0000 UTCFor me, I have several $1 pledges to creators, and then the large one to you every month. While my sub to you won’t change, I will likely pull back from a few creators not because it’s this massive hit to my wallet up front, but because overtime a .38 cent fee on a $1 pledge, 38%, is just fucking insane. If you think about it, that’s ramping up towards Ticketmaster type of cash grab, and on principle anything that reminds me of Ticketmaster makes me want to run far far away. Yet another reason is a fee structure change like this naturally makes a person re-evaluate their subscriptions. It does for me at least. To be honest, there are creators I pledge to who content I rarely if ever consume, but my thought always was its only a buck or two so I’ll just support the cause. Putting sliding fees on things makes me less likely to just give a pass on that type of thing because if nothing less I feel like I need to start paying closer attention to how much Patreon is pulling, and I really don’t want that headache. I already know two I’m going to drop, and there might be one or two more. As I said though, Your shows are a part of my routine. I have no intention in dropping my sub to CLS for the foreseeable future. The main problem in my eyes though is this reeks of a growing company gouging their long term customer base just because they can now. I’ve never once since signing up even given thought to what is happening with my sub fees because mainly, I felt like I was giving mostly directly to you. This makes the entire process feel a little less personal, and I really hope the norm for Patreon itself doesn’t become let’s kick all the transaction fees to the subscriber. We all know that magically fees start to raise out of nowhere once customers agree to that type of a payment structure, and frankly it’s sad to me I now have to worry about this. Not in regard to you Collin, but in regard to Patreon itself. To sum everything up. They’d be wise to not try to shake the change out of their customer’s pockets. Even if it’s not an affordability thing, it most certainly will always be a principle thing. The idea of shaking me down when I am already willingly handing over a fairly significant amount of money in sub fees will not end well. One last thing. If they are stupid enough to move over to a Netflix type flat sub fee their entire platform will be crushed. It will destroy not only the creator’s businesses, but I would bet it would start what will be a 12-18 month march towards either death, or walking dead. There would be no coming back from that.
Anthony Wright
2017-12-12 11:31:26 +0000 UTCSame here, and I will be sending an email to Patreon to voice my displeasure.
2017-12-11 17:27:34 +0000 UTCI am cancelling mine for all of my donations period to punish patreon, even my ones over $1. If you move to another donation system or patreon fixes their payment system please let us know and I will start donating again. I am only sorry that this will hurt you but I feel I have to take a stand or Patreon will not change. I have supported you in Kinda Funny and since day one of CLS, I'm sorry I am pulling away now to punish Patreon but hurting you at the same time.
Daniel Comer
2017-12-11 11:46:52 +0000 UTCAnd on another note, I recently asked you on Twitter to be on the 200th episode of my podcast (in 4 weeks) a couple times and didn't get through. I know you're busier than hell, but I'd like to know if you at least saw the tweets! Haha. I'm cool with a no, I just have to make sure to be bold and shoot my shot. Can't wait for the next episode of CLS and SQ, eagerly anticipating as always. Have a good night!
Ian (616Entertainment)
2017-12-11 07:08:26 +0000 UTCHonestly Colin, I don't give a fuck about the fees. I'm supporting you, I'm down. Another couple cents or whatever? I don't give a shit. I love that you respect your patrons enough to fight this fight, I really appreciate that you'd go to bat for us like that. But if they don't kill this new deal, psh, I'm not going anywhere. I was ride or die for you on IGN, I became ride or die with you at KF, and I'm ride or die on CLS. Let's do it.
Ian (616Entertainment)
2017-12-11 07:04:14 +0000 UTCI really hope Patreon does away with this new service fee. I want to support you, Colin, but not Patreon.
Sean Ellsworth
2017-12-11 00:00:02 +0000 UTCI just rejoined to help out! I cut everyone except PBS space time about 6 months ago because of debt anxiety. I had built up too big of a bill every 1st of the month on Patreon, right when rent is due. Having fees taken out when I subscribed might help? I don’t want to pay more fees, but I constantly pay more for convenience.
Aaron Trahan @AaronMadeULaugh
2017-12-10 15:54:22 +0000 UTCspot on. Patreon was great at allowing aggregation of many small donations. No longer.
first last
2017-12-10 06:10:28 +0000 UTCJust add $1 to cover one of the $1 patrons who left.
first last
2017-12-10 06:03:11 +0000 UTCI’m sorry for all of us that this happened, Colin thanks for always being transparent it really goes a long way with me and I’m sure many others. You are a good man with thoughtful opinions and I am happy to help contribute to your success.
Michael Morris
2017-12-10 02:43:43 +0000 UTCIt’s a bad move on Patreon’s part, but I’m not going anywhere and I don’t think any of these people are either
J.S Neveu
2017-12-10 00:09:04 +0000 UTCIt sucks they are handling this the way they are, and like many others, my pledge is not going anywhere. I don’t know if is it’s the beer talking, but this communication is one example of why I love your content.
Chris B
2017-12-09 22:27:08 +0000 UTCThanks for the update Colin. Peace ✌🏻
Karlos Rey
2017-12-09 22:17:01 +0000 UTCI'll say it again and again. Your followers and supporters are really the best group of people -for so many reasons. Reading their comments touches me so deeply. Thanks everyone. Your kindness and generosity to my son never goes unnoticed. ❤️
BettyAnn Moriarty
2017-12-09 21:43:42 +0000 UTC<a href="http://kazriko2.tumblr.com/post/168346374954/open-letter-to-patreon" rel="nofollow noopener" target="_blank">http://kazriko2.tumblr.com/post/168346374954/open-letter-to-patreon</a> << I sent them this. Is there a paypal address I could support instead? I'm collecting data right now just in case they don't change their mind.
Kaz Redclaw
2017-12-09 21:18:05 +0000 UTCWould it help if some of us who can raise or pledges to make up for the lost subs for a bit. I know that also benefits Patreon but I want to help you while this situation gets sorted out. Let me know.
2017-12-09 18:31:07 +0000 UTCI'm not going anywhere. Also thanks for the well thought out update and letting us know how you feel man.
Travis farmer
2017-12-09 18:20:25 +0000 UTCThis is nothing more than a business decision from Patreon to increase it’s income to either pocket as profit or put back into existing services. Yeah Jack is painting it as a win win for everyone cuz that’s his job. I can’t speak for other CLS supporters but I am not going anywhere.
Bryan Silva
2017-12-09 17:36:52 +0000 UTCI ain't gonna dump you, buddy. but yes...total unforced error by Patreon.
AndyofCT
2017-12-09 16:44:22 +0000 UTCWithout knowing how other creators are reacting to this change, I think you have made an honest effort to maintain trust and transparency with your Patrons. I've made a commitment to supporting your art. I think what you do is important and I hope others discover something in themselves or about life in general through your content. Patreon provides a service to creators, but they need creators more than creators need Patreon. Your partnership and your voice may repair that relationship. Thanks for taking the time to explain everything. You know I always have your back.
Michael Renner
2017-12-09 15:54:18 +0000 UTCAppreciate the love and attention you give us Colin. I'm a believer of Patreon and the team behind it, so I believe this is done for the best even if I'm one of those people that likes to support many creators with small amounts and thus are impacted by the fees the most, I understand this is done for the benefit of the creators. I'm here to stay until the day I can no longer afford it.
2017-12-09 15:49:20 +0000 UTCEveryone is beholden to the almighty dollar and it seems Patreon is no different. That said, it is more important than ever to keep supporting and encouraging creators and entrepreneurs like yourself who are bringing about real change in our society. Thank you, Colin, for everything you do but, more importantly, for how much you care. You are a beacon, and one that I’m proud to follow and support.
2017-12-09 15:48:53 +0000 UTCUgh, what a mess... if it’s any modicum of solace, I’m not going anywhere, even tho I disagree with patreon’s move here.
Christopher Hopkins
2017-12-09 15:38:21 +0000 UTCAs someone who has been a fan for a long time (podcast beyond) and as someone who may one day soon start a Patreon account of his own, I appreciate your honestly, integrity and transparency. I will continue to support, keep doing what you do!
Kevin Corkum
2017-12-09 15:30:22 +0000 UTCThat is so nice
2017-12-09 14:56:49 +0000 UTCSounds like Patreon ought to be pressuring Visa, MasterCard, Amex, and PayPal rather than us. I suppose Patreon made this move because of price pressure applied by them. I'm staying put and I hope, for the sake of the good content creators out there, that this gets reversed.
Mike Menzel
2017-12-09 14:04:11 +0000 UTCyou're stuck with me bucko.
Joey Finelli
2017-12-09 13:56:48 +0000 UTCThis has certainly put a hold on me supporting new patreons and will have to evaluate when I am charged next month as have taken the approach of spreading my donations around to as many people I like as possible, often with smaller donations so more people get something, so will be affected very much by the fees per pledge, think this should be per transaction so all established pledges when take on the 1st would only incur it once that seems fairer. But to be honest I would struggle to drop anyone I support even if not using the perks as want to see them all grow, but need to see how much my bill goes up. Thank you for the info and fighting for them to change it, much respect Love to you, Erin and more importantly Lola Mark Freeman
Mark Freeman
2017-12-09 13:41:49 +0000 UTCHey for what it's worth I think that people are overreacting to this by canceling their support. It's a tiny amount of money different and you by pulling support you (we) are harming the creators, not Patreon. I plan on raising my contributions to creators like Colin to try and offset the damage in some small way.
Jon Coulter
2017-12-09 13:34:53 +0000 UTCNot going anywhere man! Love the content have been a subscriber since day one. I had to lower my pledge some because I ran into some financial issues a few months ago but I’ll be upping it again next month :D I appreciate you being on the front line for us on this and being so transparent about everything.
Jason Pettet
2017-12-09 13:15:48 +0000 UTCI don't like what they changed but I also won't be going anywhere. I've been a fan of yours for years and I love your content so this is all very minor to me. As long as I can continue paying in some form to help support the excellent content you're creating then I will. I know you are prone to worry and stress so I know this has got to be eating away at you. Try not to stress Colin. Just do what you can do and that's create the content that all of your fans adore. People will stick around because that's why they came in the first place. Have a good weekend!
2017-12-09 11:53:41 +0000 UTCThis is actually a good backup plan. Copying the rooster teeth model of having fans support you directly and cut out the middle man. I think patreon has to realize that they are a middle man. The real value lies in the patrons and the creators.
2017-12-09 10:27:49 +0000 UTCThis is inevitable every company has to keep making money to cover costs and give raises to its employees......It would have been easier to rake later than sooner but I'll always back you! Keep doing what your already doing don't second guess yourself!
Ted
2017-12-09 10:22:55 +0000 UTCI for one am not surprised by this move and frankly am astounded it took Patreon this long to make this the standard. I DO NOT like that this is the current practice, but I already know from my other online subscriptions that I should be ready to add on tax. WWE Network is $9.99, but I pay $10.71. Amazon Prime (I pay monthly) is $10.99 but I pay $11.79. Hulu Plus is $11.99 but I pay $12.84. Netflix just raised their price and now is $13.99 but I will pay $15.01. This is something that anyone who signs up for a service should eventually plan for. Hell, I even have to pay tax on the Playstation Store. It’s out of control, but something I’ve come to terms with.
Alex Ball
2017-12-09 10:03:45 +0000 UTCMost of what I want to say has been summed up by others, so I'll just let you know that like most of us, I'm not going anywhere. Always glad to support your endeavors, Colin. Thank you for being you.
Joe McPartlin
2017-12-09 09:21:13 +0000 UTCSounds like you did all you could to reverse their decision. I’m sure we all appreciate that. Credit card processing fees add up, and while I’m sure large Patreons, as yours, aren’t so concerned with them, it sounds like some of the smaller profiles are. I understand wanting predictable and consistent numbers and it’s a shame outside forces are messing with yours. I’m not going anywhere anytime soon though, so I guess we’ll just have to see how this shakes out. Thanks, Colin.
John Burleson
2017-12-09 08:43:40 +0000 UTCFor as long as I can, provided my finances are in order, I will still support you and CLS.
Gustavo
2017-12-09 08:27:52 +0000 UTCWhat if you just use a website of your own and allow everyone to pay you directly on your own site?
2017-12-09 08:04:50 +0000 UTCI'm not going anywhere, what ever happens you can count on me.
Ty Dame
2017-12-09 08:02:19 +0000 UTCYeah, patron is making a weird move... and maybe I'm the sucker. But I'm only using this platform to continue the support I want to continue for the people I believe in.
Kyle Bardiau
2017-12-09 07:51:54 +0000 UTCYou’re my boy, Colin; and I think I speak for everyone here when I say that. Everything will work out just fine. Just take a breath.
Drew Packard
2017-12-09 07:10:10 +0000 UTCThis is frustrating because it hurts the creators. I will be keeping my pledge because I want to support Colin and because, frankly, this content is important to me. I just wish Patreon had a bit more foresight here, because the backlash is earned on their part.
Brent Lindquist
2017-12-09 07:06:32 +0000 UTCThanks for this post Colin it's was really heartfelt. I'm always going to be a proud member of the CLS Community and I'm certainly going to keep giving you money. It sucks that all this upsets you and rightfully so. I hope you feel better soon.
Cameron Paterson
2017-12-09 07:04:58 +0000 UTCThis post is exactly why I support CLS. I was pretty close to dropping Patreon with this terrible business move communicated terribly with short notice and unclear information. In the end I would be punishing the content creator for a decision they had no control. Looks like I’m down to one contribution a month, but maybe I can increase CLS since Colin truly cares about his fans and steps up to the plate to fight for what’s best for all parties.
James Galos
2017-12-09 07:03:46 +0000 UTCI'm not going anywhere Colin and I hope many of my fellow patreons follow suit. I will stick throught these uncertain times because you've shown great transparency and consistency in your appoach handling these, less than ideal, situations that you've come across. I'm here till the bitter end. I know others that feel the same. Can't stop, won't stop baby!
Gabriel Garza
2017-12-09 06:46:44 +0000 UTCC-Mo, it really bums me out to hear that his is making you sad. I'm not gonna sit around (and hopefully more people like me are willing to do something) and just let this happen, you have a great thing going here. Tell me(us) what we can do to help? Can we email, call, tweet, send messages via carrier pigeon to someone at Patreon and let them know that CLS patrons are not happy about the effect these changes have and will continue to have? I'll raise my patronage if I have to Colin, just let me know how I can help. Take care man and try to enjoy the weekend in spite of this situation.
Mario Miranda
2017-12-09 06:37:05 +0000 UTCI really appreciate you doing your best to help us understand and communicate. Your the only creator I support that has even addressed these changes.
Zackery Parkerson
2017-12-09 06:36:51 +0000 UTCThrough thick or thin, I’ll support you as long as you’re in need of or desire support. Sucks for the people having to leave though.
Nick
2017-12-09 06:35:11 +0000 UTCThere is zero special about Patreon. The actual platform is clunky and does a poor job of pushing their creators content or promoting similar creators. It’s basically a payment platform with some permissions structures gating content. Many companies could easily supplant Patreon. I’d encourage you to diversify and offer other ways to support you monetarily, directly. I’ll be keeping my pledge, but Patreon really ought to know not to fuck with a good thing.
Brett Geiser
2017-12-09 06:34:27 +0000 UTCTotally understand where you’re coming from. I will stick around. I’m only pledging $5 which is now about $6.40 ish now, but you’re content is worth it. Keep fighting and thank you so much for your transparent communication with us.
Andy Jaeger
2017-12-09 06:29:53 +0000 UTCI was spending $125 a month on 65 creators, because I believed the way for those creators and Patreon as a whole to succeed was microtransactions spread wide and thin. That is now untenable; not only would all those extra fees drive up the cost at no benefit to the creators I also don't want nearly 100 tiny cc transactions cluttering up my statement each month (many of my creators were "per item" and all those would be more transactions). The wide and thin patronage is done for; Patreon is now only for supporting a small number of creators at much higher amounts. This will drive a majority of creators off the site as the bigger and more popular creators (probably the top 5% to 10%) are the ones that most patrons will continue to support when they have to pick and choose. This is entirely the opposite of what Patreon claimed to be about from the beginning and I want no part of it. I will still be supporting CLS (and all my other creators), but not through Patreon.
TPRJones
2017-12-09 06:29:43 +0000 UTCYou're wrong on one point. You don't need patreon. You need us. Patreon needs you and us. There are alternatives springing up all over the place. Patreon offers nothing that can't be replicated a thousand times over. I've never once discovered someone through patreon. If large creators go to, and promote patreon alternatives like maker support or the ks drip, patreon is done. And if Amazon or Google get in this space, patreon is done. Don't for a second think that I as a patron care about the platform. I care about how much of my money is being collected by people I support, and how much of my money is going to waste in admin fees. Fuck patreon. They are just a middleman. And like all middlemen, they can be replaced.
2017-12-09 06:22:58 +0000 UTCThis does seem like a miss. I also round up my tips to an even number as well as at the gas pump (stupid ocd tendency) but adding 40 cents won’t kill me, it’ll just annoy me :P hopefully they’ll correct but companies rarely do unless they take a huge hit which probably won’t happen here.
Domanick Leicht
2017-12-09 06:22:28 +0000 UTCYou're a good guy Colin, don't sweat it. You overwork yourself. Everything's going to be ok. :)
Dav9834
2017-12-09 06:21:06 +0000 UTCThank you so much Colin, for everything. These changes are definitely a bummer and kind of a head scratcher but I'm not going anywhere. Keep up the great work and you'll sort this all out. Thank you again bud!
A.G.Rowe
2017-12-09 06:17:22 +0000 UTCI'm sticking with you my dude. It's not good news by any means. Frustrating, but it doesn't hurt me in a way that would make me bail. Your content is and will always be thought provoking, knowledgeable, and inspiring to me. It's an easy choice to help you to help me, in a sense. I hope this doesn't hurt your business and I hope it doesn't weigh too heavy on you. Keep on rolling and I'm more than happy to join along for the ride.
Joosh
2017-12-09 06:16:52 +0000 UTCThanks for the update Colin. I appreciate the care and effort you put into keeping your patrons happy. I for one will keep on pledging my five different creators that I back without any change. But I hope for all the creators out there that this doesn’t affect them too harshly.
Eric S
2017-12-09 06:16:41 +0000 UTCClass act, as always Moriarty. I saved a bunch of money on my car insurance by switching to Geico so I'll bump up my sub. Keep fucking that chicken.
Steven Camilo
2017-12-09 06:16:35 +0000 UTCPhew! Lot of thoughts there. I feel your frustration and I'm sorry this curveball came your way. I agree and think this is is an unforced error. Fortunately I am in a position where this isn't a deal breaker for me and I can continue to support creators. I hope this doesn't slow you down. You're making great content and I really love the variety. Very proud to support your work! ❤️
Steven Oslund
2017-12-09 06:16:19 +0000 UTCPatreon is becoming a behemoth. And as such, it is understandable the fee structure change. For me it doesnt change much, but I understand the difference it makes for the $1 level patrons. It is sad that many people will walk away because of that, but hopefully most people will understand for the sake of the smaller Patreons out there.
Lucas Gremista
2017-12-09 06:16:11 +0000 UTCThank you for all you do, Colin. Keep up the fantastic work and I hope this doesn’t cripple too many creators out there!
Koray Savas
2017-12-09 06:13:36 +0000 UTC
