Hey! If when you open a Vimeo video on your phone in the Patreon app and just see a black screen, all you need to do is go to the 3 dots in the right hand corner of the video and hit copy link and then post it in a new browser and the password option appears and works.
Added 2024-04-12 16:24:19 +0000 UTCComments
Yes, luckily the website works fine even on the phone
Anne
2024-04-12 18:02:02 +0000 UTCThank you. I switched to just using the website for now.
rmd1138
2024-04-12 18:00:40 +0000 UTCLeaving the app and using the browser works fine. Seems to just be an issue with the app
Anne
2024-04-12 17:38:04 +0000 UTCYes it seems to work better like that
Anne
2024-04-12 17:36:33 +0000 UTCWonder if it's an iPhone problem? Also would just getting Patreon through there browser work that works with other Artists I follow on here?
Leoluca Randisi
2024-04-12 17:32:02 +0000 UTCYes, it’s only an issue for certain people thankfully. Just wanted to explain a quick way to trouble shoot if they were having any issues. I’m glad the app is working for you 💕
Anne
2024-04-12 17:20:58 +0000 UTCYeah, unfortunately these issues are out of my control. The app seems to have issues from time to time for certain people but copying the link and pasting it in a new browser is a easy and quick way to bypass the issue
Anne
2024-04-12 17:19:56 +0000 UTCJust played your last video just fine!
Leoluca Randisi
2024-04-12 17:17:44 +0000 UTCI have a Google Pixel 3a and I'm having no problem playing the videos!
Leoluca Randisi
2024-04-12 17:17:15 +0000 UTCYeah I had to open patreon on safari for it to work for me yesterday tbh
Joel C
2024-04-12 17:16:10 +0000 UTCNot sure why it’s happening on some peoples and not others. Always remember to update the app. But this is an easy fix and works if you’re having an issue 💋
Anne
2024-04-12 16:31:26 +0000 UTC
