Pledge Problems and Solutions
Added 2018-08-02 21:58:00 +0000 UTC
So as many of you may know by now, there have been lots of problems with Patreon pledges getting declined this month. The majority of mine went through, but a good portion were still declined-way more than the few that do regularly. Mostly because Patreon switched pay servers to a UK server a lot of customers' cards are flagging this as fraud in the United States-an automatic safety measure that can cause problems, like in this case.
Patreon will try automatically to process the payments again, which may work, but unfortunately some of you may have to contact your bank directly to make sure your pledges go through, or try a different form of payment.
I'm really sorry if this has affected any of you, and I just wish Patreon had let people know about the change ahead of time to avoid this problem before it became an issue.
Comments
Yeah, Patreon really blindsided a lot of people. If they announced the change to overseas ahead of time, I'm sure a lot of headaches could have been avoided.
2018-08-03 20:01:51 +0000 UTCThat's what happened to me actually. My pledge got declined. I thought it was because of money shortage or something.
Spyash2
2018-08-03 19:19:26 +0000 UTC
