patreon malfunctions and declines ):
Added 2018-08-02 18:41:33 +0000 UTCHEY GUYS if you havent noticed already, patreon has been declining people left and right. i think it's mostly affecting people pledging with their cards.
please check with your banks to make sure your patreon charges have gone through or contact patreon to see what your next step would be. i'll try to make another post with updated information when i know more...
sorry about this, guys... i'm not sure what's going on but me and a lot of other patreon creators have taken a massive hit because of this! so it'd help us out a ton if we can make sure the pledges still go through somehow! ):
Comments
How do you contact Patreon? I can鈥檛 find anything
2018-08-19 16:13:51 +0000 UTCIf I do I might switch over to paypal. But so far so good!!
2018-08-03 17:09:44 +0000 UTCAs far as I know*
2018-08-03 17:09:17 +0000 UTCI havent been having issues as far thank god. I wonder whats happening thats so odd.
2018-08-03 17:08:59 +0000 UTCI use paypal and haven't had any issues, I just double checked just in case. That might be an option for some people having trouble with their cards.
2018-08-03 15:47:04 +0000 UTCWell mine were stuck, but all went through yesterday though. Thankfully.
Jasmin
2018-08-03 08:49:28 +0000 UTCThey switched payment processing to UK so banks flag it. You can just call your bank and say it's legit. I freaked this morning but we're good now
Kayloyal
2018-08-03 04:04:54 +0000 UTCI heard it had to do with patreon changing their banks, it seems it just needed a bit to get all set up and in order though? Cause people using card, their banks were initially flagging this as suspicious activity. Mine declined at first when it happened, but now its up and running again on its own?
Kaili
2018-08-02 23:53:46 +0000 UTCPayPal is free to set up and use. So if the cards are declining, open a PayPal account and use that.
Jessi Anne
2018-08-02 23:23:49 +0000 UTCI think its a glitch for some, Mine are showing they went through and are completed. Can you let message if it shows you other wise?
Shay Bailey
2018-08-02 22:27:26 +0000 UTCyeah mine is having issues, its not my account cause there is funds there. I have to call my bank
Shay Bailey
2018-08-02 22:22:41 +0000 UTCI use PayPal and everything seemed to go through ok this morning.
2018-08-02 20:48:47 +0000 UTCMine went through and I use Discover. Hopefully they get it figured out soon!
2018-08-02 19:30:54 +0000 UTCYou either have to call your bank and authenticate the charge or switch to charge to your bank account through paypal if you have one (which is what I did) and then once that goes through switch back to where it charges your card in the future.
Juni B. Joons
2018-08-02 19:12:25 +0000 UTCIf you received a fraud alert at some point, you have to authenticate the charge
2018-08-02 19:02:57 +0000 UTCthey said they鈥檙e working on figuring out what the problem is so hopefully it gets fixed soon 馃檹
2018-08-02 18:58:55 +0000 UTCUnrelated to this particular problem, but my card was constantly declined for no reason at some point last year for several months in a row, so I switched to my paypal and haven't had any problem since.
Mat
2018-08-02 18:49:15 +0000 UTCOk my bank asked if the Patreon charge was fraud, but they ALSO checked in about 2 other purchases I鈥檇 made that day - so possibly it鈥檚 the BOA鈥檚 fault? They鈥檙e so huge I wouldn鈥檛 be surprised if it was the culprit
Kendra
2018-08-02 18:45:48 +0000 UTCI鈥檓 good apparently
Jace Marthel
2018-08-02 18:45:02 +0000 UTCI'm not using a card so will I be affected?
Corvo
2018-08-02 18:44:52 +0000 UTC
