Spoiler and struggles 😅

Hi patronites! I hope you had a good day 😊

I wanted to take a moment to explain the delays with rewards and share some of the challenges I’ve been facing 🥺 Over the past few months, Patreon has been making a lot of changes—introducing new features and removing old ones 😅
 At the end of October, several things were completely revamped 💀 and since then, I’ve been dealing with so many issues that everything has become more complicated. I feel like I owe you all an explanation 🙏

When I sent out the rewards for September, I thought everything had gone smoothly. But shortly after, I started receiving messages from patrons saying they hadn’t received their rewards 😭 I double-checked everything, compared their receipts, and confirmed they had indeed paid and deserved the content. This made me wonder: how many others didn’t receive their rewards but didn’t reach out to tell me? 🥺

I contacted Patreon support for help, but unfortunately, their responses weren’t helpful. I explained the issue several times, but their answers didn’t solve anything. I ended up manually checking EVERY transaction and comparing it to the patron list. Today, I accidentally discovered a new way to view transactions, and I found even more inconsistencies 😕

This manual process has been exhausting and is taking a huge amount of time and energy. So far, I’ve only managed to do this for September, checking who didn’t receive their rewards. Now, I need to do the same for October, since I originally planned to send those rewards out tomorrow. Unfortunately, that’s not going to happen 😅 It’ll take me a few more days to get through this process...

Since 2017, I’ve never had issues like this with Patreon. It’s always been a reliable platform for me, and it’s so frustrating to deal with these problems now.

Today I sent another very well explained email to Patreon support, and I’m waiting for a better response. I’ll keep you updated, but for now, I’ll need more time to send out the October rewards.

On a more personal note, I want to share something that’s been impacting me. Since 2020, after my brother passed away, I’ve faced a lot of emotional struggles. Every year since, it feels like something worse happens—almost as if it’s not possible, but it is 😭 I’ve been trying to rebuild myself, piece by piece, and it’s been a long and difficult process. I know I haven’t been as consistent with rewards as I’d like, but I’m optimistic about 2025. I believe these problems belong to 2024 and the past, and I’m ready to leave them behind as I focus on improving next year.

To balance out this frustrating update, I’m sharing a little something exciting: the photo for this post is a spoiler of this month’s Lvl 100 photoshoot look! I hope you’ll love it—it’s a small way to add some positivity to this post 😂🖤

Thank you so much for your patience and support during this time. It truly means the world to me. I’m doing everything I can to fix this and get back on track, and I’ll keep you updated with any news from Patreon support!

I hope that all these difficult moments are finally left behind, and that we can enter a new season—one that is prosperous, consistent, and happy for all of us ❤️